This topic has 8 replies, 3 voices, and was last updated 9 years by Andrei.

  • Author
  • #56754
     Kmaay
    Participant

    Hello,

    My mobile menu seems to not be opening once again I am guessing it stopped after the theme update and wordpress update. Not really sure , however the menu is not opening, and the content that normally shows on my mobile site from visual composer is not showing when I access it using my Iphone 6 I have cleared the cache on both ends however the problem still is there.

    Please help very confused on what to do happen before but can’t remember what was done to fix this issue for both the menu and content that is not loading. I have disabled all plugins and tried to see if that was the problem however no luck.

    #57004
     Laura
    Moderator

    Hello, please share a link so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #57009
     Kmaay
    Participant
    This reply has been set as private.
    #57019
     Kmaay
    Participant
    This reply has been set as private.
    #57170
     Kmaay
    Participant

    I have also noticed it works fine on the ipad nut not on the Iphone 6

    #57416
     Laura
    Moderator

    Hello, do you use a cdn or cache? Sometimes even if a plugin is deactivated it may be still causing issues

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #57740
     Kmaay
    Participant

    I do have a varnish plugin app from dreamhost however I deleted the plugin and tried it again still with no luck

    #57741
     Kmaay
    Participant

    I do see “object-cache.php
    Memcached Redux ” in drop ins under plugins but that’s all I see

    #58286
     Andrei
    Moderator

    Hi,

    I have accessed your site from an iPhone device and the menu works pretty well without issues.
    About your content, please be sure that you didn’t made some configurations from Visual Composer that might hide your content on certain devices/resolutions.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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