Mobile menus not working

This topic has 3 replies, 3 voices, and was last updated 7 years by Abe.

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Tagged: profile menus
February 23, 2016 at 02:01 #105815

phenderson57
Participant

I’m using BuddyApp and it’s generally been working on both laptop and mobile. However now the menus have stopped working on mobile. For example, I can go to my site home page and the touch interface on my iphone works fine for everything except the main standard BuddyApp menus (top right and top left). I can no longer select them so can’t access either menu and consequently can’t login to the site on mobile (since login is on right … menu and it won’t select and open).

I first started seeing this a day ago when logged in and using the BuddyPress features that have a horizontal scroll menu on mobile, that is the menus that start with Activity on both a Member profile and Group profile. At first I could pick the visual menu items (e.g. activity, members, group or notifications) but could not scroll get the menus left or right. It appears to not recognize touch to scroll left or right. Per above now all my mobile touch menus have stopped working. Yes, all other touch features on my iphone outside if my app are working.

Thoughts? Is there a handler somewhere that could have stopped working, needs reset? All is still working on my laptop so the problem appears to be mobile.

February 24, 2016 at 23:03 #106401

Abe
Keymaster

Hi, tomorrow an update will be released and there will be some big changes to the menu in the backstage so that should be already fix.

After the 1.1 update let me know how it goes.

Cheers

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

December 9, 2016 at 02:59 #146487

crutchmovies
Participant

Hi my mobile menus are not working on mobile devices also http://dramaticsnyc.com/salon-team/webmaster/

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December 12, 2016 at 11:35 #146743

Abe
Keymaster

Hi, please disable some plugins since you seem to have something related to Javascript error. Disable one by one and re-test please.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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