Mobile Responsiveness for Revolution Slider

[tolunewman]

I have serious challenges with the Revolution Slider. While viewing it from a laptop screen it appears fine. But the mobile responsiveness has challenges.

Please how do I go about this?

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[Laura]

Hello, at the revolution slider settings you can change the mobile height of the slider
Let me know if you want me to check it out

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Laura Solanes - Graphic Designer and Web Designer

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[tolunewman]

Please do…. I would be grateful
Already sent the login details

[tolunewman]

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[Laura]

Hello, changed the mobile grid size of the slider

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[tolunewman]

Thanks for your support so far…. Unfortunately I still have the same challenge with the homepage slider on a mobile device.

I also discovered it has affected other pages too, what can I do about this please?

[tolunewman]

Find attached an image

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[tolunewman]

The page seems to have a space between the menu bar and the page details…. Similar to the challenge encountered with the slider at the homepage

[tolunewman]

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[tolunewman]

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[Laura]

Hello, sorry for the delay, please check my attachment
I can see it fine.
What device are you using?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[tolunewman]

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[tolunewman]

Hello…. I checked your website from the same device that messes my mobile responsiveness up and it shows fine…..

Bt when I display mine it’s still messed up

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[tolunewman]

An iPhone

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[tolunewman]

A Samsung Galaxy s6 edge +

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[tolunewman]

I would honestly appreciate a quick response please

[Laura]

Hello, please update to 4.0 and let me know if you still have the same issues, i will be here to help 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[tolunewman]

Still same challenge…. I wish you could be a little more involved with my challenge we have been on this for a while now. Please come to my aid speedily. I have known you to respond faster to issues previously… Unfortunately this time seems to be so challenging and we have lingered long

[Laura]

Hello, sorry for the delay, i’m trying to figure out what is the issue as it seems that it only appears for you, will let you know soon

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Hello, please try again, updated visual composer, k elements and revolution slider

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[tolunewman]

Hi…. They are all updated please.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[tolunewman]

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[Radu]

Hi tolunewman,

I’ve investigated this issue, and this space actually is an adsense banner, please disable all plugins except rev slider, visual composer, k-elements and buddypress to see if the issue dissappear.

Let me know

Cheers

Radu

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What support service includes ? What not ?

[tolunewman]

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[Radu]

Have a nice week

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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