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Author
Tagged: Mobile safari crash reload
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August 26, 2015 at 03:23 #74652Jsb828BeParticipant
Hi,
– My homepage keeps crashing and then automatically reloads/refreshes in safari on mobile phone (iPhone 6 Plus). This keeps happening in a loop, until you leave the website; which means nobody is able to see my homepage and/or leaves unsatisfied.
– In safari desktop, the homepage sometimes buggs and users won’t be able to see the blog posts.
– Homepage works correctly in Firefox and Chrome.
Thanks in advance!
August 26, 2015 at 16:43 #74719RaduModeratorHi,
I’ve tested and i confirm the issue,
Can you please install this plugin ? https://wordpress.org/plugins/lazy-load-for-videos/
Install this plugin and check after, also let me know if the problem persists or will solve the issue.
Best Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAugust 28, 2015 at 16:35 #75050Jsb828BeParticipantDear Radu,
Thank you for your reply. I tried the plugin and it did work, however i don’t want to use an extra plugin. Do you have a code i can add/ modify the theme so it doesn’t crash anymore?
August 31, 2015 at 17:03 #75530RaduModeratorThis issue will be fixed in a future update, meanwhile try to use https://wordpress.org/plugins/lazy-load-for-videos/ i tested and it sould not crash the safari or ios.
Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 3, 2015 at 16:43 #76028Jsb828BeParticipantDear Radu,
Thank you for your reply. Do you have an indication on when the next update will be? The plugin you mentioned does solve the issue but makes the website look less good and besides, only the premium version of it is ads-free; so with the plugin the website looks less- professional.
September 3, 2015 at 17:43 #76045RaduModeratorHi,
I’ve added this issue to improvement list for next update of theme.
Regards
RAdu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 15, 2015 at 20:45 #77917Jsb828BeParticipantDear Radu,
Thank you for your reply. I updated to 3.0.8, but the problem is still present. Please help!
September 16, 2015 at 17:12 #78033RaduModeratorThis issue will not be fixed to soon because it’s little bit more complex.
We have it on the to do list and i will notify you when some update it will patch this issue
Sorry for inconvenience and thank you for understanding.
If you can to export lists with that videos to can test it on my local environment and maybe i will provide you a temporary solution for this.
Best Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 18, 2015 at 02:36 #78306Jsb828BeParticipantDear Radu,
Thank you for your reply. I am really sad this problem isn’t solved. I don’t really understand what you mean with “If you can to export lists with that videos to can test it on my local environment”, but I would really appreciate a temporary solution.
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