This topic has 9 replies, 3 voices, and was last updated 8 years by 
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Mobile users that visit https://alignmt.com get an unresponsive really bad looking version of the site. Visitors can scroll to the bottom and click the ‘get full site’ link and the proper site will then show. Please advise a fix to this bug.
Hello, i see it fine, did you manage to resolve it?
Let me know 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNo it’s not resolved. On mobile the site still looks like the image above. Visitors have to scroll to the very bottom and select ‘download full site’.
Hello, it doesnt happen for me, have you tested using another device? Let me know 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHello, i have tried to reproduce the issue but i am not getting it, this is what i see when i view your site from a smaller device ( attached )
Could you share admin access so i can take a look at the backend?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThat is not what is supposed to display. It’s the same as the image I provided when I opened this ticket.
You can get in the backend with the following credentials:
Username: admin_alignmt
Password: 1)wZtWB8zNR@i@0lcj&i$p1rHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Do you have somehow jetpack activated?
Or any other mobile plugin?
Most sure this is the reason, try to de-activate all plugins and check again, but I bet the jetpack it’s causing that.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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