This topic has 10 replies, 2 voices, and was last updated 9 years by Radu.

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  • #47377
     Kmaay
    Participant

    Hello the mobile version for my site is not working correctly . For some reason the side menu in Safari on the iPhone and other devices are not allowing me to click the side menu to open the menu. the mobile version is also not loading some content that it normally loads no idea what’s going on but I would like some help it would be greatly appreciated ! Again thank you for the wonderful theme!

    #47416
     Radu
    Moderator

    Please provide url and from what type of iphone you encounter this problem?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #47420
     Kmaay
    Participant
    This reply has been set as private.
    #47740
     Radu
    Moderator

    Hello Kmaay,

    You have setted side menu like this ? (see screenshot)

    The path for sidemenu is Wp-admin -> Theme Options -> Side Menu

    If not works, give me user and pass to take a look closer.

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    #56898
     Kmaay
    Participant

    Hello Radu I am having this problem once again and I do have it set like shown above still the menu is not opening. I am also missing content that I normally see on my site not shown on mobile.

    #57200
     Radu
    Moderator

    What version of kleo do you have ?

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    #57235
     Kmaay
    Participant

    @radu I have the newest version of Kleo I updated it to 2.4.3

    #57267
     Kmaay
    Participant

    Still no luck with it

    #57569
     Radu
    Moderator

    Please provide admin credentials.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #57617
     Kmaay
    Participant
    This reply has been set as private.
    #57768
     Radu
    Moderator

    Hello,

    The problem is caused by lack of logo… (this bug will be fixed in next update)

    Until you can add a logo to your theme (not only retina) or try to replace app.min.js and app.js

    from \wp-content\themes\kleo\assets\js with attached files (see attachment)

    Cheers

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