morning

[emmanuel]

hi i notice this morning on the mobile that the member page had fix with the space, but there is issue this is happening see attachment

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[Kieran_SQ]

Hi,

This is related to your ticket here: https://archived.seventhqueen.com/forums/topic/count.

Please wait for a response from Radu on this issue in the other ticket.

Thank you,

Kieran

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[emmanuel]

hi could you please help me remove theses buttons on the members page see attachment

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[Kieran_SQ]

Hi,

You can use the below CSS to remove those two buttons only on the directory page

COPY CODE

.directory .generic-button.block-member {
    display: none !important;
}
.directory .bpmts-type-user-button {
    display: none !important;
}

Thanks,

Kieran

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[emmanuel]

thanks could this button go up a little see attachment

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[Kieran_SQ]

Hi,

You can use the below CSS to move the button up and add some space below so it sits better in the space. If you do not want the extra margin on the bottom removed the line for margin-bottom

COPY CODE

.directory .bp-member-dir-buttons {
    margin-top: -20px !important;
    margin-bottom: 20px !important;
}

Thanks,

Kieran

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[emmanuel]

thanks on the mobile website the could this space be close a little on the members page see attachment

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[Kieran_SQ]

Hi,

You can use the below CSS in your SweetDate Child theme’s style.css to reduce this space. Change the value from 10px to a number that suits your needs

COPY CODE

@media only screen and (max-width: 940px) {
.directory #main {
    padding-top: 10px !important;
}
}

Kieran.

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[emmanuel]

Thanks for the assistance

[Kieran_SQ]

Hi,

Happy to help 🙂 Feel free to open a new ticket if you have any other queries and we’ll be happy to assist you.

All the best,

Kieran

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[emmanuel]

hi one more thing the issue with the member page see attachment Radu did not have a solution to fix it, but what i figured out is that you had given me css codes sometime ago to have two members in one row, i think that css code is causing the issue, so is there a better css code to have two members in a row on the mobile website to stop the bug please

this was the code

@media only screen and (max-width: 940px) {
div#members-list .four.columns {
width: 49% !important;
float: left;
}
#members-list .four.columns:nth-child(3n+1) {
clear: none !important;
}
#members-list .four.columns:nth-child(4n+1) {
clear: none !important;
}
}

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[Kieran_SQ]

Hi,

The CSS I sent you appears to correct as it is accounting for the elements past the 4th item. It looks like you may have other styles defined that are conflicting with this. Please try removing all other custom styles, leaving the CSS for 2 per row in place, clear cache and see if it is working correctly.

Thanks,

Kieran

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[emmanuel]

hi thanks i did what you told me and i found out that this is the css code that is causing the bug

.search-item .date, .search-item .date a {height: auto;}

i am try to figure out what that css code is responsible for

[Kieran_SQ]

Hi,

The CSS refers to the section where user information is rendered. For example on the SweetDate members page demo it renders “27 / Woman / Married / Tel Aviv” for the user Demoxyz.

https://seventhqueen.com/demo/sweetdatewp/members/

Thanks,

Kieran

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[emmanuel]

ok i see that it shows the country in the next line if the city is a long word, could there be a better css to do the job without any bugs see attachment

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[Kieran_SQ]

Hi,

You may wish to try the below CSS but I cannot check if this will work without rendering the page again.

COPY CODE

.directory p.date {
    height: auto !important;
}

Kieran

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[emmanuel]

hi that did not work it cause the same issue how about adding this to the css {z-index: 99999;}

like this

.directory p.date {
height: auto !important; {z-index: 99999;}
}

[Kieran_SQ]

Hi,

This is not a z-index issue so assigning a value shouldn’t work, please try this instead. Also, if this does not work, please provide admin credentials so I can test this live.

COPY CODE

.directory p.date {
    display: inline !important;
}

Kieran

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[emmanuel]

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[Kieran_SQ]

Hi,

I am going to have to refer this to one of our developers for review as I cannot make that line height correct without messing with your custom styles for 2 per row.

They’ll will be in touch with you as soon as they can, Monday to Friday, East European Time.

Thanks,

Kieran

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[emmanuel]

ok

[Radu]

In general this kind of issues can be caused by using outdated parent theme or outdated child templates. So you will have to do the next.

In first place you should update the theme to the latest version 3.2.6 at this moment you have 2.9.6 version. And update all plugins.

Go to wp-admin -> theme options -> buddypress -> Search form customization(DEPRECATED) uncheck all fields!

Make sure to have page template for /members page default if the page it’s created.

Please keep in mind this! for 3.x Versions it’s mandatory to not use the wp-admin -> buddypress-> Search form customization(DEPRECATED)

So uncheck all of those!

So, now the search form will be builded from wp-admin -> users -> profile search.

Horizontal form settings :

Home form settings :

The forms will be populated with additional fields from wp-admin -> users -> profile search- > Members Horizontal or home search.

Make sure to have all plugins updated! and child theme without any changes from past theme versions.

Cheers
R

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What support service includes ? What not ?

[emmanuel]

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[emmanuel]

hi i forgot to set that last reply as private

[emmanuel]

hi did you get my last reply?

[Radu]

Hi,

Now yes, can you test using default wp theme first ?

Let me know if you encounter the same using defualt one

Cheers
R

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What support service includes ? What not ?

[emmanuel]

no i have not encounter the same issue using the default theme nor the sweetdate theme the issue is occurring with the sweetdate child theme

[Radu]

Hi,

For the bugs/issues that happens on Sweetdate Child and when using Sweetdate Parent, this thing implies debugging on child theme and our support not cover this since there it
s custom code/modifications maden by you or your programmer.

As a debugging procedure that you can do, it’s to rename files/folder one by one while you check if the issue continue to happens.
Example, renaming buddypress folder to buddypress_test
Also you can comment all code or parts of code from your functions.php child theme.

Cheers
R

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What support service includes ? What not ?

[emmanuel]

ok could you please help me to minimize the spaces here a little on the mobile see attachment

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[Radu]

Hi,

I saw that your small custom request are unlimited and those normally we don’t cover but i’ve done exceptions to can help you but your requests are unlimited.. so in this case you will have to hire a developer to can do custom needs for your business.

https://archived.seventhqueen.com/general/article/what-support-includes

Cheers
R

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