This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

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  • #76162
     jwchameleoncorp
    Participant

    Hi @andrei

    In a multisite environment, when I add Sweet Date and it asks me to install the plugins included with the theme, I get an error that says I do not have permission, even though I am a Super Admin.

    I thought it might be because I was not activating the theme in the Network Admin, but after looking, there is no way to do that. The theme must be activated in the subsite interface, which is what I’m doing, but getting an error.

    (See attached pics)

    Any ideas on how to do this? Thanks!

    Jeff

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    #76262
     Laura
    Moderator

    Hello, you should install the plugins in the base network as the plugin install is locked outsite the network admin panel

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76309
     jwchameleoncorp
    Participant

    Hi Laura,

    Yep, I ended up installing the plugins via the Network Admin Dashboard, but that required me to download/install them individually/manually.

    Normally that happens automatically since they are bundled/installed with Sweet Date installation. It wasn’t a problem, with one exception. I could not download/install the Revolution Slider manually without paying for it. This doesn’t happen on a non-multisite installation since all plugins are bundled with the Sweet Date installation.

    I haven’t paid for the Revolution Slider yet, as I was hoping you might have a solution?

    Thanks for your help,

    Jeff

    #76413
     Laura
    Moderator

    Hello, do not pay it! You have the paid plugins in a folder inside the theme .zip grab the plugin zip from there and install it by dropping it in the upload plugin setion. See attached

    Edit: ignore the comment on the second attachment

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
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