This topic has 10 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #156196
     evtwumasi
    Participant

    Hi, Surprisingly buddypress sidebar works when i choose to display on the left sidebar but when i choose to display to the right then it disappears even with the footer page too.

    #156312
     Laura
    Moderator

    Hello, where do you choose it?
    Can you share access?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #156345
     evtwumasi
    Participant

    i selected sweetdate >buddypress.. Please find attached

    Attachments:
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    #156464
     Laura
    Moderator

    Hello, can you share access so i can see it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #157281
     evtwumasi
    Participant

    I don’t understand…you mean i should give you admin pass?

    #157368
     Laura
    Moderator

    Hello, yes please, as a private reply, admin username and password so i can login and check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #157683
     evtwumasi
    Participant
    This reply has been set as private.
    #157843
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #158110
     Radu
    Moderator

    Hi,

    Related to the sidebar position problem, I was able to set right sidebar on my local install using latest version of WP and theme, if you have made changes in child theme this can be a cause. try to de-activate child theme and check again if you are able to set sidebar position.

    If you don’t latest theme and wp i recommend you to update those.

    When I want to see a member profile I receive this

    This can be caused by changes in htaccess that aren’t related to the theme, please let me know when i can take a look at the member profile.

    I recommend you to enable wp debug to see what causes the problem.

    Follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #158253
     evtwumasi
    Participant

    Thanks … what i did is i deactivated the child theme to the main theme. Deleted the child and installed it again and activated it. VOILA! buddypress is working fine. Thanks

    #158461
     Radu
    Moderator

    Great

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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