My front image dissapears

[Oceanglim]

Hello,

My front image is dissapeared…
But it shows in Elementor…

Thanks
Jenni

[Kieran_SQ]

Hi Jenni,

Hope all is well? I have checked your site in Google Chrome, Firefox, Opera and Edge and your main image is showing correctly in all four browsers. Do you have still have this issue on your end?

If you do please try purging your browsers cache of all data except for forms and passwords (Ctrl+Shift+Del), close the browser and try again.

Thanks,

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Oceanglim]

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[Kieran_SQ]

Hi,

WordPress shouldn’t mind how you name images, and will automatically rewrite paths if you rename it in WP Admin > Media. However, if you rename it outside of WordPress, for example in FTP, then WordPress will not know a change has been made and the connection to the image would be lost. If a word is reserved or is only a number then it will be rewritten for you. Some image paths will not work if there are special characters in the URL, but the image would not work from the start so it cannot be this issue.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Oceanglim]

I see :). Thank you Kieran for your well explanation! 🙂

[Kieran_SQ]

Hi Jenni,

Happy to help, feel free to open a new ticket with any other issues or questions 🙂

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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