This topic has 9 replies, 2 voices, and was last updated 9 years by Radu.

  • Author
  • #71946
     wilfriedMarseille
    Participant

    Hello
    The contact kleo icon does’nt works.
    When i click i can write a mail but when i click to send it is not’s working.
    http://www.le-journal-des-dj-producteurs.com

    If you love Ableton check my blog :
    www.zikrea.com

    #71969
     Radu
    Moderator

    Hi,

    Disable plugins that not comes with the KLEO theme.

    Re test after

    Let me now if it works.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #71979
     wilfriedMarseille
    Participant

    So i don’t delete, just disable the plug in that not wih KLEO and it doesn’t work again …

    If you love Ableton check my blog :
    www.zikrea.com

    #71980
     wilfriedMarseille
    Participant
    This reply has been set as private.
    #71984
     Radu
    Moderator

    Hi,

    The problem is caused by the mail settings , install this plugin https://wordpress.org/plugins/wp-mail-smtp/ and configure it, then the mail function it should work.

    Regards

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #71994
     wilfriedMarseille
    Participant

    Ok

    But you don’t know why it was working the last week and today is not working ?
    I didn’t enter in the code. I’m stay in Dashboard i put just SEO YOAST, Importateur WordPress, WanGuard, Show Current Template and NavBarRoles and i have all disable to test but nothing …
    Can you tlak about the keymastor please. Because your plug in is so complicated for me, i undernstand nothing and is always not working …

    If you love Ableton check my blog :
    www.zikrea.com

    #71996
     wilfriedMarseille
    Participant

    I’m gooing to put Wanguar for the security

    If you love Ableton check my blog :
    www.zikrea.com

    #72009
     Radu
    Moderator

    It’s possible that the issue with email to be caused by your hosting service.

    Can you elaborate little ? what plugin is complicated ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #72435
     wilfriedMarseille
    Participant

    Hello

    The plug in is complicated, because i don’t know wich information i have to put.
    Wich user name, wich password, wich authentification, encryptation …
    And I preffer don’t use plug in to do that.
    What can i say at my host company. Because he say me. Is not them …
    I’m lost :((((

    If you love Ableton check my blog :
    www.zikrea.com

    #72437
     Radu
    Moderator

    Hi,

    If you contact your hosting company tell them about the form behaviour ( last week it works and now not works )

    Regarding that plugin look here http://coffee2code.com/wp-plugins/configure-smtp/ at Frequently Asked Questions, its simple to configure this, you need to fill this fields with correct details.

    Please show to your hosting provider this screenshot and ask them to provide necessary data.

    Regards

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 10 posts - 1 through 10 (of 10 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?