My KLEO them doest allow some user to login with facebook.

[eugene]

Hello, I would like to ask your help again with expired support of your team. I have bought your theme around 6 month ago, but only now start using this. I and I got the problem, I cant login with my facebook account if the name has cyrillic letters. Can you please help fix this? Bc I just cant use your theme as all my church members on the site are from Ukraine. And theirs profiles in face book have Ukraine name with cyrillic. Theme called KLEO. 

Web site: http://dzherelo.church

Youtube video overview: https://www.youtube.com/watch?v=Y8YLfp2MHjI

I have found a problem with responsive form FB. Attached.

Attachments:

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[eugene]

Here on more video about dipper explanations:

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[eugene]

Okay, thank you very much!

[Radu]

Hi,

I’ve added this to the bug list, we will fix this in time 2 weeks max, can be 2-3 days but depends

We will let you know

Cheers
R.

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What support service includes ? What not ?

[eugene]

Hi Radu again. Nice to meet you again.
You have wrote really nice plugin so my cleint with Cyrillic letters in name can login with FB.
Thanks for that.

[Radu]

Hi again Eugene, can you please explain again your previous reply ? cuz really i don’t understand all your message, the login now works or not ?

Cheers
R.

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What support service includes ? What not ?

[eugene]

It doesnt works right now.

[eugene]

Hello.

[Radu]

Still in the list, still not patched

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What support service includes ? What not ?

[eugene]

Ok, waiting.

[eugene]

Hello.
1 week has been passed.

[Radu]

Yes, we know,it’s on the list… we will let you know when it’s done

Cheers
R.

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What support service includes ? What not ?

[Abe]

Hello, have you tried this plugin https://wordpress.org/plugins/allow-cyrillic-usernames/ ?

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[Author]

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