This topic has 28 replies, 2 voices, and was last updated 6 years by 
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Hi,
Sorry to hear you’re having trouble with installing the theme. Can you please update this ticket, in a private reply, with admin credentials so I can see what is going on via the back-end.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
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Hi,
I just tried logging into the domain you provided in your original text, however, upon logging in I am redirected to http://box5475.temp.domains/~maidfoul/
You need to make sure that your website has the correct WordPress Address (URL) and Site Address (URL) set in WP Admin > Settings > General. However, if the site at box5475 is not the WordPress install you wish to use then you will need to do this via your hosts database management tool. Please open a ticket directly with your host if you do not know how to do this.
Once this has been resolved please let me know and I will into the theme issue for you.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I have checked your site again and it looks like your host made the changes that were needed in the URL settings. I deleted a duplicate of SweetDate that was in WP Admin > Appearance > Themes and installed the SweetDate Child theme.
I ran the theme setup (WP Admin > Appearance > Theme Setup) installed the standard plugins, imported all content including pages, set the permalinks structure and double checked all of the settings. Your site now appears to be working as expected. Let me know if you have any issues.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I do not need details for your hosting account. I have already logged into your site and made the changes stated above. Please let me know if you have any issues.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Your site URL is http://www.maid4lakewood.com, this is what a user will see when they access your site.
The page you’re accessing in your screenshot, http://www.maid4lakewood.com/wp-login.php, is a WordPress login page that users will not generally be directed to. This is to access the back-end of the website, which again, is not somewhere you would traditionally allow your users to access.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
You can find many support articles here https://archived.seventhqueen.com/sweetdate.
With regards to creating, editing or deleting profile field or profile field groups please go to WP Admin > Users > Profile Fields. Here you can create or delete tabs (profile groups) that house profile fields. Click on any profile tab and create any new field you wish, or delete any you do not need.
If you require the field to appear on the signup page you will need to add it to the tab titled ‘Base’.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
I am now not able to get back into that wordpress admin panel to make the changes and modify the theme. It takes me to this page wehn I got to taht php page and put in the admin log in. Not sure what I am doing wrong ..
Hi
When I attempt to login via the front-end and the back-end (URL http://www.maid4lakewood.com/wp-login.php ) with the details provided above I get the following error
ERROR: The password you entered for the username admin is incorrect.
It looks like either you changed your password via WordPress or via your host (if they have that option). Try going to http://www.maid4lakewood.com/wp-login.php?action=lostpassword and reset your password.
Note: You will need access to the email address you provided when creating the account*
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I used your updated password and was able to login fine. The default action, which is to return to the page where the login occurred, was carried out successfully.
Once you have logged in you can then navigate to /wp-admin/ like on any other WordPress powered site to manage the back-end. The URL for you is http://www.maid4lakewood.com/wp-admin/.
If you would like I can install a third party plugin and create an admin only menu item that will link to wp-admin for your ease. Or I can install a different plugin called Peter’s Login Redirect to redirect you, an admin, automatically to wp-admin upon login. Is that something you would like me to do?
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
OK thank you I am getting the hang of this. I am trying to find wher I edit
1) The texts that appear in the demo so it does not say “It all starts with a date” and 5 million people around the world have already… etc”
Also, ifilled out the fields on the back end for “I’m a” and Looking for a”. I did this multiple times and am putting the correct values in for the correct ones on the backs end. But on the front end, it comes out mixed up. Can you advise?
Hi,
1. You can edit slides for any slider by going to WP Admin > Slider Revolution > Edit: Desired Slider, then selecting any of the slides. You have three in this slider, the link to the second and third are
http://www.maid4lakewood.com/wp-admin/admin.php?page=revslider&view=slide&id=2
http://www.maid4lakewood.com/wp-admin/admin.php?page=revslider&view=slide&id=3
2. I have checked the fields on the back-end and front-end and the output is as expected, all words match etc.
By mixed up, do you mean in a different order? If so you can the order of the options with the ‘Sort Order’ drop down above the options when editing the field. You will have a choice of custom (your order), ascending (1,2,3 / a,b,c) or descending (3,2,1 / c,b,a).
If this is not what you mean please provide more information (and screenshots) so I can look into this.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Thank you agian. On my Users>profile fields. I edited “I’m A” with the values of Home owner, BUsiness owner Day Laborer and Cleaning AIde”
I edited “Looking for a” with Cleaning job” Help “Cleaning” “day Laborer” et..
However as in this picture attached . On the front end It is coming out at the registration fields as
“I’m a” – “Cleaning job…” on the top field of the registratio page.
Hi,
When you edited the fields it doesn’t appear that you changed the title of the fields, they’re still ‘I’m a’ and ‘Looking for’, when you edit the profile field there is a title at the top of the page. Change this value and save. It should update. Make sure to clear your cache from the admin bar and clear your front-end cache (Ctrl+F5) to see the changes.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
In the attached image, the “IM A” group is supposed to be associated with the values that are in that group. on the back end it is all correct. It is the front end where the registration box says “I’M A” that it is displaying the values for the wrong group. It is displaying the values for the “Looking FOR” Group.
Hi,
There are no screenshots attached so I cannot see what you are seeing. I have accessed your site as a logged in, logged out and as an incognito user and the field displays correctly for me on the front-end for the profile and register pages as per the back-end (see attached). Green is logged out, blue is logged in.
As per my above reply have you tried clearing your front-end cache (Ctrl+F5) whilst on the registration page?
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
ok thanks.
1- how do I edit the text taht says “It all starts with a date”? sweet lovers of the month.. You find us, finally, and you are already in love. More than 5.000.000 around the world already shared the same experience and uses our system. Joining us today just got easier!
Hi,
You can edit slides for any slider by going to WP Admin > Slider Revolution > Edit: Desired Slider, then selecting any of the slides. You have three in this slider, the link to the third slide is http://www.maid4lakewood.com/wp-admin/admin.php?page=revslider&view=slide&id=3 but it appears you have already worked out how to edit that text as your slide now contains alternate text.
Edit: My apologies, I misread the text and presumed it to be the slider. You can edit the text you quoted by going to Pages > All Pages and editing the homepage (Home Default) with Elementor. Select the Element that shows the text and edit the text in the left panel once open.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Yes I am referring to the other text on the front page. NOt the text in the slider. The static text toward the bottom of the page says what I quoted earlier . And that is what I want to chagne
Hi,
I was in the process of editing my reply, my apologies. Please see above edit.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
GOttit.. THings are definitely in teh right direction. HOw do I remove those two videos on the front page. – And just leave that are blank for future use.
Hi,
There two videos one is within the button titled ‘Out TV Commercial’ and the other is a post thumbnail in the posts slider.
In the Elementor editor for the page you can hover over the top right of the button to reveal the actions menu and hit the delete icon (X) to remove it.
You can also delete the posts slider in the same manner if you wish. Hover over it in the top right and click the delete icon (X). If you wish to keep the posts slider but remove the video please go to WP Admin > Posts > Post: ‘Video used as media for blog article’ hover over it and press ‘Delete’. This will leave the post slider in tact but remove that particular post.
I’ve attached screenshots for all three highlighting the areas you need to select.
As a side note I work on Saturday and Sunday, and this ticket has moved on somewhat from it’s original topic. For tracking and more timely responses during the week please consider opening a new ticket for other questions not related to the original topic.
Thank you,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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