My user cant upload any pictures

[Ponton]

But I can see them in the Media library! Whats the problem? We are since today online and thats a really big problem. Please help me!

 

regards

[Ponton]

As you can see on the screenshot. User Zeljko Vila (me) postet a picture but it isnt there. I can see it in the media page on wordpress but not on the website!!! Please help!!

Attachments:

You must be logged in to view attached files.

[Ponton]

okay, I found out that I can upload or my useres, picture just till 200kb. So why is that?

[Radu]

Hi,

Please add this line to your wp-config.php

COPY CODE

define(‘BP_AVATAR_ORIGINAL_MAX_FILESIZE’, 5120000);

Let me know if it works.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Ponton]

Hi Radu,

Thanks for your help. It works but until 2 MB. If I or my users upload any pictures above 2 MB, than is there a blank post without anything.

Regards

[Ponton]

doesnt work! Some pictures show up but then another dont. I cant explain why, tried png and jpeg. Both either work or dont. Where could be the mistake?

[Radu]

Hi,

Strange behaviour can you please provide me a picture that don’t show after upload ? I will try to simulate the issue on your server.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Ponton]

Hi Radu,

As you can see in the screenshot above if I post one of the images in the content, it appears as a post but without the pictures. We are online since last friday and unfortunately lost some of our users. Would be really great if you could help me.

Regards

P.S. this are 4 pictures which do not upload

Attachments:

You must be logged in to view attached files.

[Radu]

Hi,

Can you provide a dummy account to can test the behavior ?

Also it will be ok if you will provide a FTP access.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Ponton]

This reply has been set as private.

[Radu]

Hi,

Please provide admin credentials too.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Ponton]

I did, you’re admin! What you think its the problem?

Regards

[Radu]

Hi,

I think there is an server issue, i’ve tried to see server configuration by using this php function

COPY CODE

<?php phpinfo(); ?>

And i receive 500 Internal Error and it seems to be turned off by the hosting, same case with this snippet

COPY CODE

ini_get('upload_max_filesize');

Please contact them and tell em about your issue, you can upload images 100kb but on images with 400 – 5000 – 600kb images won’t upload

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Ponton]

Hey Radu,

So, called the server people and we did it. It was a small problem. But now, nobody can log in! Could you please look whats the problem? I’ll give you another pm because the other accounts and ftp were deleted

Regards

[Ponton]

This reply has been set as private.

[Radu]

This reply has been set as private.

[Ponton]

This reply has been set as private.

[Ponton]

and if you log in with your credentials than this happens:

Attachments:

You must be logged in to view attached files.

[Radu]

Regarding the login problem, can you check now ?

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Ponton]

same problem. facebook login disappears and after typing my credentials or other user it also disappears and nothing happens. Still not logged in. What could it be?

Regards

[Radu]

When i press to login to facebook i receive this

COPY CODE

Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App's settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.

You need to configure corporeally fb APP, i suggest you to set real domain name to wordpress not 301 redirect.

Regarding the upload issue i’ve tried with another images with size around 500-600 kb and it works.

I think the problem is because the images has resolution to big 4000 x … and it seems to not be kleo related.

Set the http://www.archyou.de in wp-admin -> general settings -> general and see after behaviour.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts