This topic has 22 replies, 2 voices, and was last updated 8 years by juandias.

  • Author
  • #67391
     juandias
    Participant

    Hi, yesterday I update my Kleo Theme and everthing was fine, today I see my website diferent, i re-upload the theme (specially the style.css) but still can see the errors.

    The problem is, the lines are some style are like broke.

    How can i fix it?

    #67393
     juandias
    Participant
    This reply has been set as private.
    #67478
     sharmstr
    Moderator

    Your site is throwing errors.

    Which styles.css? The one in /kleo/ shouldnt have anything in it. Its supposed to be blank.

    Looks to me like you need to clear your server cache. You can also try resaving theme options.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    #67479
     sharmstr
    Moderator
    This reply has been set as private.
    #67498
     juandias
    Participant

    what can i do? reinstall the theme?

    #67501
     sharmstr
    Moderator

    Does /kleo/assets/js/main.js exist on your server? If not, sounds like your update didnt install correctly.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67505
     juandias
    Participant

    No, but i copy that file and clean cache, but still not working.

    #67507
     juandias
    Participant

    I download the wordpress files from Themeforest, and look into the folder and the main.js is not there.

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    #67517
     juandias
    Participant

    any idea? i reupload the theme again, can u check it?

    #67519
     sharmstr
    Moderator

    The main.js error is gone, but you have google tag jquery errors. Disable all plugins that kleo doesnt recommend and clear your server cache.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67522
     juandias
    Participant

    I disable all the plugins, and clear the cache, but still looking with errors

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    #67527
     sharmstr
    Moderator

    what is googletag? Did you add that code somewhere? That’s whats throwing the error.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67530
     juandias
    Participant

    Google Tag is the code from Google DFP (our adserver) i disable all the plugins i guess the Google DFP is looking for the plugin for show the ads.

    #67531
     sharmstr
    Moderator

    Remove the code temporarily.

    You never indicated if you resaved Theme Options as I suggested.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67533
     sharmstr
    Moderator

    Also, the googletag error was there before I told you to disable the plugins.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67537
     juandias
    Participant

    Well, i disable all the plugins, and reupload the theme, clean the cache and still with those errors, can u check my website?

    #67539
     juandias
    Participant

    Ok, i delete all my adserver codes, some are in the widget area, and now the website is fine. Now i have to see how to fixed.

    #67540
     sharmstr
    Moderator

    You still havent answered this: You never indicated if you resaved Theme Options as I suggested. Please answer. Its important.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67541
     juandias
    Participant

    no, i dont, after yout post 6767 i going yo theme options and delete all the Quick CSS code, and Google Analytics code, them i resaved, after that I went to widgets area and delete all the Google Adserver codes.

    #67544
     sharmstr
    Moderator

    So, the answer is yes. You have saved them.

    Okay, try this in your child theme’s functions.php file. Then go back to theme options, refresh the page and then save them. Remember to clear your server cache after. It could be that your site has an issue with building the dynamic.css file via ajax. This code disables that and used the old way of saving them.

    COPY CODE
    
    add_filter( 'kleo_theme_options_ajax', '__return_false' );
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67545
     juandias
    Participant

    Ok, i add that code.

    #67563
     sharmstr
    Moderator

    Looks like its fixed now.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67564
     juandias
    Participant

    Yes, thanks now is working.

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