This topic has 6 replies, 2 voices, and was last updated 8 years by Abe.

  • Author
  • #97720
     wbishop
    Participant

    We have Kleo 3.1.3, Slider Revolution 5.1.3, need 5.1.5. Can you send ASAP via email?

    Issues same as https://archived.seventhqueen.com/forums/topic/slider-revolution-plugin-updatefix

    Thanks!

    #97737
     wbishop
    Participant

    PS – When I click the Slider Revolution v.5.1.5 Update Now button in the WordPress Slider Revolution Admin screen, I’m taken to this page which invites me to buy a license: https://revolution.themepunch.com/direct-customer-benefits/?ref=515b#productactivation

    Not quite what I’m looking for…?

    #97803
     Abe
    Keymaster

    Hi there, Just email 5.1.6 version.

    This is the way it goes for included theme plugins, they come once with a theme update.

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #97898
     wbishop
    Participant

    Thanks. Updated but am still being prompted for an activation purchase code. Assume you’re telling me we need to send them money before this will work again. So whatever license we get is only good for as long as the theme update lasts?

    Not complaining, just trying to understand the game…

    Thanks!

    #97924
     Abe
    Keymaster

    You just click the button to ignore the message since it is not relevant.

    That is the plugin way to make you buy a license so you get automatic updates.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #97926
     wbishop
    Participant

    Well, in the end I coughed up the ransom & bought the activation purchase code. Trouble is, the settings still don’t work. I cannot change anything, none of the advanced menu items on the right of the screen do anything when clicked. Can’t now even edit previously created slides.

    Any thoughts as to why? Certainly could be a plugin conflict – where should I begin to look?

    Thanks!

    #97934
     Abe
    Keymaster

    Yes indeed it seems like a plugin conflict. Try to temporary disable some plugins and see if you find the one causing the issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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