News focus bug

[zeni]

Hi,

My posts are in gallery mode.

After the last update, the thumbnails does appear as the should only for ALL NEWS. Whe you swich category, they tend to show all images. Please see the attached image.

Do you have a code so that the images would not slide automatically?

Regards,

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[Laura]

Hello, can you share a link? 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[zeni]

Hi Laura,

Thank you for your reply. I cannot share a link as the page is not online but I can offer the login credentials if you need.
Can you please help me with that issue?

[Laura]

Hello, sure, i will need to access that page 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[zeni]

This reply has been set as private.

[Laura]

Hello, please try adding this to style.css of child theme

COPY CODE

ul.kleo-carousel {
    height: 400px !important;
}
.caroufredsel_wrapper {
    height: 400px !important;
}

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[zeni]

Thank you for your reply. I have added it but it doesn’t work.

[zeni]

I have asked for help since you have released the News Magazine but still no help today. Let me ask you something. Are you releasing without testing? It’s a simple bug; if you cannot solve it, please tell me whom should I see to help me with that.

[Laura]

Hello, tried fixing it, does it look good now?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[zeni]

Hi Laura,

Did you swiched the categories to check it? No, nothing changed. My posts are in gallery format, that’s why we have this issue.

Probably, on your example page, you have the posts in standard or image format, right?

[zeni]

Laura, I wasn’t talking about the Kleo Post Carousel but the NEWS FOCUS. I think you did not understood my inquiery. Can you please check that?

[zeni]

Laura, can you please login and undo the modifications that you made? That created more probleme, big problems; just see any post’s sidebar and footer.

[Laura]

Hello, you already deleted them, please explain me a bit more what exactly you want, i do not see anything wrong in your page. Please let me know so i can help you 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[zeni]

Please find attached the images. When you change from ALL NEWS to other categories in the NEWS FOCUS, the images are not featured as they should be.

Please please help.

Attachments:

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[Laura]

Hello, it seems liek you resolved it deleting the tabs right? Let me know if i can help you in anything else 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[zeni]

No, it is not solved. Someone from your team has to find the solution. And I am asking for help since months already.

Another issue is automatic slides of the thumbnails in grid, post carousel and so on…do you have a code to stop automatic slide?

[Laura]

Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Andrei]

Hi @zeni, this is already on our to do list for one of the next updates, we identified this to happen only for the posts set to gallery format.

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[zeni]

Indeed. Please check a solution for the automatic slide for the posts in gallery mode. It would be much cleaner.

I look forward to see the next update. Thank you.

[Andrei]

Issue fixed, will be released in the next update coming soon.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Author]

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