This topic has 10 replies, 2 voices, and was last updated 7 years by Kieran_SQ.

  • Author
  • #197485
     ThrewTheNevR
    Participant

    Hello,

    I added the kleo News highlight element using wpbakery page builders on my page and the options in the News highlight element  allowed me to build my query around Feedzy categories.

    In the post type option I selected feedzy_ categories but when I try to search for the particular Feedzy category nothing shows up in the query.

    Is this a bug?

    #197512
     Kieran_SQ
    Moderator

    Hi,

    Your site is semi private so I cannot easily check the issue you’re having. Please send me some login details so I can look into this.

    Also please provide the following

    1. The page where you are using ‘KLEO News Highlight’ with the category set to Feedzy
    2. The link to the Feedzy category archive page

    Also please confirm you do actually have posts that have the category set to Feedzy

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #197513
     ThrewTheNevR
    Participant

    Link to sign in admin:

    Username: John
    Password: Xu84wormsx

    Link to the page:
    I am unable to get the Feedzy category selected as it won’t show up.
    Feedzy category is named “Test feed cat”

    Here is the link that takes your to the Feedzy categories

    The feeds from Feedzy don’t make new post but it can show feeds using there code such as how I have it on this page

    You can see that the feeds work below the line I named Feedzy was when u scroll down.

    #197514
     ThrewTheNevR
    Participant

    It just don’t seem Feedzy categories work with the News highlight element even if I selected the correct post type.

    #197516
     ThrewTheNevR
    Participant

    Crap the links didn’t show. 1 sec

    #197519
     Kieran_SQ
    Moderator

    Hi,

    Sorry, I didn’t realise Feedzy was a plugin and not a category of a post type. The shortcode can only show actual posts from X post type or X category. If the posts do not exist in the database under a particular post type it will not be able to show the content.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #197520
     ThrewTheNevR
    Participant

    Link to sign in admin: https://christians1network.com/mylogin

    Username: John
    Password: Xu84wormsx

    Link to the test page: https://christians1network.com/rss-test-feed/
    I am unable to get the Feedzy category selected as it won’t show up.
    Feedzy category is named “Test feed cat”

    Here is the link that takes your to the Feedzy categories https://christians1network.com/john-admin/edit.php?post_type=feedzy_categories

    The feeds from Feedzy don’t make new post but it can show feeds using there code such as how I have it on this page https://christians1network.com/news-magazine/

    You can see that the feeds work below the line I named Feedzy was when u scroll down.

    #197522
     ThrewTheNevR
    Participant

    Ahhh I see, thanks for clearing that up. The option had me confused tyty.

    #197524
     Kieran_SQ
    Moderator

    Hi,

    Does the plugin have the ability to store these posts for you within your site as a post type? If so, this would resolve the issue you’re experiencing.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #197529
     ThrewTheNevR
    Participant

    I was checking out here documentation on their site and it appears to have a paid extension for that and explains the issue I was having. Odd the post type showed as a selective box option within the element.

    #197531
     Kieran_SQ
    Moderator

    Hi,

    It looks like they’re using the category as some kind of anchor, but with no data behind it we cannot do anything with it.

    Sorry,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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