News hignlight element and feedzy category

[ThrewTheNevR]

Hello,

I added the kleo News highlight element using wpbakery page builders on my page and the options in the News highlight element  allowed me to build my query around Feedzy categories.

In the post type option I selected feedzy_ categories but when I try to search for the particular Feedzy category nothing shows up in the query.

Is this a bug?

[Kieran_SQ]

Hi,

Your site is semi private so I cannot easily check the issue you’re having. Please send me some login details so I can look into this.

Also please provide the following

1. The page where you are using ‘KLEO News Highlight’ with the category set to Feedzy
2. The link to the Feedzy category archive page

Also please confirm you do actually have posts that have the category set to Feedzy

Thanks,

Kieran

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[ThrewTheNevR]

This reply has been set as private.

[ThrewTheNevR]

It just don’t seem Feedzy categories work with the News highlight element even if I selected the correct post type.

[ThrewTheNevR]

Crap the links didn’t show. 1 sec

[Kieran_SQ]

Hi,

Sorry, I didn’t realise Feedzy was a plugin and not a category of a post type. The shortcode can only show actual posts from X post type or X category. If the posts do not exist in the database under a particular post type it will not be able to show the content.

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[ThrewTheNevR]

This reply has been set as private.

[ThrewTheNevR]

Ahhh I see, thanks for clearing that up. The option had me confused tyty.

[Kieran_SQ]

Hi,

Does the plugin have the ability to store these posts for you within your site as a post type? If so, this would resolve the issue you’re experiencing.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[ThrewTheNevR]

I was checking out here documentation on their site and it appears to have a paid extension for that and explains the issue I was having. Odd the post type showed as a selective box option within the element.

[Kieran_SQ]

Hi,

It looks like they’re using the category as some kind of anchor, but with no data behind it we cannot do anything with it.

Sorry,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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