This topic has 12 replies, 3 voices, and was last updated 8 years by SinOz.

  • Author
  • #104271
     SinOz
    Participant

    Hi,

     

    there is a big issue/bug with the new update.

     

    When the WordPress pages have News widgets like News Focus or News Highlight, the theme crashes and shows an empty page on frontend

    I need these News widgets for my site. Could you please help me or fix this?

     

    Regards

    SinOz

    #104295
     sharmstr
    Moderator

    Did you update k-elements, vc and revslider as well (appearance > install plugins)? Those elements work fine on my 3.9 sites.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104304
     SinOz
    Participant

    I downloaded it from themeforest again today. WordPress doesnt show me any update notifications

    #104305
     sharmstr
    Moderator

    Along with Kleo, you should have updated K-elements, VC and Revslider. You can do that by going to WP Admin > Appearance > Install Plugins (not to be confused with wp admin > plugins)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104309
     SinOz
    Participant

    I tried to do that. But still the same problem. I uploaded the plugins separately via ftp but still the same issue. Would you like to have a look at it? I could give you my logins

    #104310
     sharmstr
    Moderator

    Sure. Respond privately with credentials

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104314
     SinOz
    Participant
    This reply has been set as private.
    #104321
     SinOz
    Participant

    Could you find the problem?

    #104324
     sharmstr
    Moderator

    Its a conflict with Geodir advanced search. Going to assign this to the developer who handles geo directory integration.

    Hey Andrei, can you take a look into this. Kleo 3.9, K-Elements 4.0. News shortcodes cause a “geodir_advanced_search_js_msg is not defined” error. I’ve set up a test page for you to look at. See clients url above. Test page is at /news-test. Thank you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104326
     SinOz
    Participant

    Thank you =)
    Is Andrei present today or shall i come back tomorrow again?

    #104328
     sharmstr
    Moderator

    I have no idea. Please be patient. He’ll respond when he figures it out.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104331
     Andrei
    Moderator

    Hi,

    I’ve given a quick look and the javascript error generated by the geo directory advanced search addon is the one that breaks the rest of theme functionality, not otherwise.

    The error breaks all further javascript functionalities that try to initiate after that error and the error even persists if you change to a wordpress default theme, that’s to demonstrate the issue doesn’t come from our theme.

    I would strongly suggest you to contact GeoDirectory support, they should be able to help you.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #104332
     SinOz
    Participant

    Okay thank you for the information. I will contact the GeoDirectory support for this issue =)

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