This topic has 4 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #152703
     vulkash
    Participant

    Hello i have a problem with the newsletter widget. Fields “name” and “courriel” dont appear, do you have any ideas about whats wrong with my newsletter widget ?

    #152789
     Laura
    Moderator

    Hello, try with the main theme, does it work?
    Also, what plugin are you using for newsletter?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #153113
     vulkash
    Participant

    I activated the main theme instead child theme as you mention and I still have the problem. For the newsletter i’m using the kleo widget included inside the theme

    #153243
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #153396
     Radu
    Moderator

    If you still encounter the problem even with the default theme it means this has nothing to do with our theme and your problem it’s not caused by sweetdate theme

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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