No access to theme options, repeated 504 Gateway Timeouts After WP and Kleo Updates

Home Forums KLEO Bugs & Issues No access to theme options, repeated 504 Gateway Timeouts After WP and Kleo Updates

This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • May 18, 2017 at 16:15 #161919
     karhas
    Participant

    Hello. I updated WP and Kleo last night and now am unable to access theme options. SiteGround supportĀ ensured that maximal values for max_execution_time (120 sec) and memory_limit (768 MB) are set and further increased the dynamic timeout for the website. Repaired database, flushed cache, still not working.

    Would you be able to take a look, please?

    Thanks so much, Karen

    May 21, 2017 at 23:31 #162194
     Laura
    Moderator
    Not marked as solution
    May 24, 2017 at 00:58 #162509
     karhas
    Participant
    Not marked as solution
    May 24, 2017 at 17:11 #162591
     Laura
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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