Non Admin User Error "There was a problem posting your update. Please try again.

[lopreg]

Initially, I was having issues with double posting in groups and activity stream of my site. While troubleshooting that, I switched to the default 2015 theme and the double posting stopped.

Then, I discovered that non administrative members on my site had not been able to post anything for a while. I replicated the issue when logged in as ordinary user on my site. The error message non-admin users get while trying to post an update is “There was a problem posting your update. Please try again.”
I have even disabled every other plugin except buddypress and the 2015 theme but the problem was still there. Has anyone encountered similar issue? What could be the cause, please?

[Radu]

Hi,

Do you have have added any modifications to parent theme of child theme ?

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[lopreg]

Not at all. The problem also occurs on default 2015 theme

[lopreg]

I forgot to mention, the site is hosted on wpengine platform. Could it have anything to do with the hosting? Cos I see there’s special instruction for wpengine users on kleo’s documentation

[lopreg]

It seems the issue just temporarily disappeared. It now appears the error throws up only when post update containing certain characters are made. This is weird cos I have every other plugins, including akismet disabled.

[lopreg]

It turned out there was some numbers I had restricted under WordPress comment moderation settings in the past. The settings appears to be stoping updates containing random numbers from going through on buddypress activity stream. I have removed the numbers, and the non-admin user updates seems to be working fine now.

For the double posting issue, I solved it by removing the wpengine function code mentioned in Kleo’s documentation; https://archived.seventhqueen.com/documentation/kleo#wp-engine.

[Radu]

Hi,

Can i mark the topic as resolved ?

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[lopreg]

@Radu, I have already marked the topic as resolved. Thanks a lot

[Author]

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