This topic has 2 replies, 3 voices, and was last updated 7 years by Abe.

  • Author
  • #151286
     apreneurcom
    Participant

    I dont usually do this but i will have to request a refund. The theme is supposed to save time on creating a website and I was made to believe the demo content would be almost all i needed to get the site up and running with minor adjustments but thats not the case. I really need a different theme for what i want to do and I need to launch withn a week. I dont have time to be replicating so many parts of your demo. I want a refund or a partial refund if thats what it takes.

    #151469
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #151477
     Abe
    Keymaster

    Hi there, you can request a refund using this link https://themeforest.net/refund_requests/new

    Please explain what doesn’t work like to should. You must know that the import process is basically the same on most themes and could be weaker in other themes that don’t have a 1 click install feature like we do.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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