This topic has 12 replies, 3 voices, and was last updated 7 years by 
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My greetings,
You did a wonderful job and I decided to rework our community website around your theme. I have read the documentation, installed theme and plugin and started with configuration. I have put 24+hours into optimizing the website and configuring the theme.
Everything seems ok until I published. When users came, 200plus at the time, WordPress started to load from very slowly to 504 Nginx error. Also, the website was either loading for around 30 sec or not loading at all. While I was working with the theme in maintenance mode, everything was seamless.
After that, I tried everything, literally everything. Turned off plugins, tried to tweak Nginx, tried other themes and so on and so but nothing helped at all. I had to go back to the database backup from the day before and lost the whole day of user data!
About out hardware and site:
- newest WordPress
- 10 000 users every day
- 15000 registered users
- 1000 users online at the peak of the day
- dedicated servers (8 cores, 32GB RAM, Plesk, Debian 8, Nginx )
- bunch of plugins working fine on other themes, everything updated (it seems that it is not about plugins)
Could you please help me here? I can grant admin access but I can’t afford to lose another day of user data. Have you experienced something similar?
In the case, we could not find a solution I will have to ask for a refund.
Thanks a lot,
Pavol Nazarej
00421918182099
For me and other users plugin works as it should not sure why not works on you. You will have to increase the Ajax interval to make less request per minute https://archived.seventhqueen.com/buddyapp/article/ajax-interval-refresh-notifications-messages-high-server-cpu-load So increasing the refresh interval to 1 minute (60000) ms will generate 300 req per minute if you will have 300 users online. So increase it until your server it's stable. Cheres R
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