Not working in Safari

[i2hongkong]

Hi Team,

 

I inserted a slider in home page, the button works on chrome but not in safari. I tried change to another theme and the slider works fine insafari. So that im pretty sure it happening in buddyapp theme.

PLease help to check and i provided you URL below.

[Andrei]

I have tested it in safari and it works correctly. Can you tell us if you fixed this problem meantime ?

Looking forward.

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[i2hongkong]

If I set the slider to “Full screen”, the button on slider doesnt work in Safari/iphone/ipad in your theme. As I switch to another theme, it works fine in all browsers.
Test Link: http://app.hobbysocool.com/home2

If I set the slider to “Auto”, the button on slider works fine in all browsers.
Test Link: http://app.hobbysocool.com/home

The slider was build by “Revolution Slider”.

[Andrei]

Please provide us access to your admin panel so we can give a closer look at how you’re trying to add that button.

Looking forward.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[i2hongkong]

Here below are the info:

http://app.hobbysocool.com/wp-login.php
hobe_root / 34262604

FTP:
54.169.16.100
hobbysocool / DF3GeHEwnzQn5o387VWd

BTW, I found another problem which related to Safari as well. I use rtMedia to enable user to upload media files. The button is not work as well. please refer to this page http://app.hobbysocool.com/members/hobe_root/activity/

The button is underneath the text box.

Thanks!!!!

[Andrei]

Again, everything works just fine which makes me ask myself if this is not an isolated issue from your browser. Can you please consider testing this from another computer ?

Thanks.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[i2hongkong]

We’ve tested on many computers and phones, the unclickble button only occures on MAC OSX and iPhone/iPad’s safari browser, please use these browsers to reproduce the bug.

[Andrei]

I have added a small css into your slider and everything should work just fine now.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[i2hongkong]

Thanks!! It works finally!!!

[Author]

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