This topic has 5 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #145258
     tobiashk
    Participant

    Whenever I change the Image URL for the online counters (with the form found on your support site).
    The only image I get is the one with the 2 hearts.
    What am I doing wrong? [kleo_status_icon type=”custom” field=”I am an/We are a” value=”Team” online=”yes” subtitle=”Teams Online” image=”“]

    Sincerely
    Tobias

    #145283
     Laura
    Moderator

    Hello, please share the codes you are using inside <*pre> tags like this <*/pre> without the *

    COPY CODE
    
    <pre> the code here 
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #145374
     tobiashk
    Participant
    COPY CODE
    [kleo_status_icon type=”custom” field=”I am an/We are a” value=”Team” online=”yes” subtitle=”Teams Online” image=”“]
    #145466
     Laura
    Moderator

    Did you add the image url to image=”here”?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #145468
     tobiashk
    Participant

    Yes I have tried to use the link and the “add media” function in WordPress.

    #145655
     Laura
    Moderator

    Hello, no you need to add the url of the image, not the add media

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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