This topic has 10 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #210229
     Real
    Participant

    Hello,

    Where I can’t see number of online members below the sex ?

    Thanks,

     

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    #210231
     Real
    Participant

    Hello,

    Is it possible if I have 200 members in total, to bring up a random number of members online?

    #210259
     Laura
    Moderator

    Hello, you can add fake numbers by adding a text box element but the counter works with real members. Edit your homepage with elementor and then edit the counter element to make sure it has the i am a field and the woman/man value

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #210262
     Real
    Participant

    Hello,

    Currently, even though I have 5 users online, the numbers under man and woman remain at zero.
    why?

    #210342
     Laura
    Moderator

    Hello, edit the element and make sure the right value is selected, i can do this for you if you share access

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #210365
     Real
    Participant

    Hello,

    Actually I have 3 members online who are composed of 2 men and a woman. I don’t see the number under man ans woman.

    Why?

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    #210391
     Laura
    Moderator

    Hello, you have Man, but your profile field is not Man, right? is Homme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #210404
     Real
    Participant

    Yes, but if I check in English page, I have the same problem.

    #210500
     Laura
    Moderator

    Please check attached to understand what i mean
    1- Attachment 1, no profile field selected and incorrect value
    2- Correct values

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    #210608
     Real
    Participant

    Hello,

    It’s work only when I’m on English homepage. When I’m on French homepage, it’ don’t work, because I think that I don’t have the choice “I am a” but “Je suis”

    #210677
     Laura
    Moderator

    Edit the homepage in French and check if it’s correct of not then it might not be compatible with wpml

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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