This topic has 7 replies, 2 voices, and was last updated 8 years by Abe.

  • Author
  • #132338
     mike413
    Participant

    Hi,

     

    Since the update to the 4.1 I facing multiple issue which I will open a ticket for any of those.

     

    This one is related to the PERFORMANCE and SPEED option.

     

    When PERFORMANCE and SPEED is enable, no particular issue noticed on desktop browser, but on an iPad or iPhone using Safari, clicking on dropdown the menu, its show the menu correctly. When I go on top, only one item remain in the menu. I had to reload the page to get the menu back.

    So, for now, I disabled PERFORMANCE and SPEED option

    Also, even if the menu is set to sticky menu, it won’t follow as I scrolling up or down.

     

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    #132354
     Abe
    Keymaster

    Hi there, thanks for letting us know.I will inspect that ASAP

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #132360
     mike413
    Participant

    Well, apparently it’s not related to PERFORMANCE and SPEED. Whether it active or not. This happen randomly, but particularly when I click on button “Tarifs” and then click on button “Réservez”. When you go back on top, items disappeared except button “Accueil”

    #132401
     mike413
    Participant

    Could be related to “Theme options>Header Options>Compact overflowing menu items”

    https://archived.seventhqueen.com/forums/topic/since-new-update-mobile-menu-disappears-when-scrolling/#post-132394

    #132457
     Abe
    Keymaster

    Thanks for letting us know, please leave that option disabled for now until we test it and provide a fix. Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #132859
     Abe
    Keymaster

    Hi there, I have added a fix for that. Can you please update the theme with the attached files 4.3beta files and see how it goes?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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    #134089
     mike413
    Participant

    So far, so good. Tested on the latest release 4.1.3.

    Thanks

    #134093
     Abe
    Keymaster

    Glad to hear that.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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