Page Attributes Not Updating

[hindsiteforum]

Hi, I’ve been trying to edit some pages, but even with the full-width template selected, the page still displays a sidebar on the right. I switched through a bunch of the templates and the page never updated the layout to reflect the template in place under page attributes.

[Radu]

Hi,

Make sure that is not a cache issue, if you have any cache plugin installed don’t forget to clear cache after each modification.

If this is not a cache issue please provide admin credentials to take a look.

Cheers

RAdu

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[hindsiteforum]

Hi Radu,

It is not a cache issue, I did clear the cache and still having the same issue.
Admin credentials:
UN: angelag@hindsitesoftware.com
PW: FargoForum#22

Thank you!
-Angela

[Radu]

Hi,

Sorry but the credentials are incorrect, can you check please?

Cheers

Radu

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[hindsiteforum]

Hi,

Sorry, wrong password.
Admin UN is angelag@hindsitesoftware.com
Admin PW is #Chance42907284!

Thanks,
Angela

[hindsiteforum]

Hi,

No resolution yet, have tried multiple page template layouts but the page does not change. Please advise, I’m held up from this issue.
http://www.hindsiteforum.com
Admin UN is angelag@hindsitesoftware.com
Admin PW is #Chance42907284!

Thanks,
Angela

[Radu]

Hi,

I couldn’t reproduce the bug that you describe, see here video : https://drive.google.com/file/d/0Bxo5b6iHWRMwRzE0UkJEZXhuVGM/view?usp=drivesdk

Can you please tell me in what page do you encounter this problem ?

Cheers

RAdu

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[hindsiteforum]

Hi,
The page I’m having an issue with is my Forums page. Even on the front side, when I get to that page, I no longer have the options across the top of the site for:
Edit Page
Edit with Visual Composer
Slider Revolution

This does not make sense because I have used the Visual Composer when creating that entire page, but it still is sitting on the layout with a right-side bar, when it should be full-width.

[Radu]

Hi,

I’ve edited the bbpress layout form http://hindsiteforum.com/wp-admin/admin.php?page=kleo_options&tab=18

Cheers

RAdu

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[hindsiteforum]

That seemed to work, thank you very much!
Is it possible to remove this ticket & comments? I don’t want our Admin login anywhere online….

Thank you for all of your help!
-Angela

[Radu]

Sure,

I will delete this ticket is ok ?

Cheers

Radu

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