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Author
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December 3, 2017 at 23:23 #181864szmek9Participant
Sometimes when I load some page it doesn’t look properly like the css files of the theme are not loading properly. See the attatchment. Sometimes after refreshing the page it loads properly. Please try to switch between some pages on the menu so you can see the results live. I attatche a screenshot.
Page in the attatchment live link
https://bimv.pl/kurs/inventor-kurs-podstawowy/Attachments:
You must be logged in to view attached files.December 3, 2017 at 23:31 #181866Kieran_SQModeratorHi,
It looks like the file below is getting an error 404.
/wp-content/uploads/custom_styles/dynamic.css?ver=4.3.1.1512336451
Please login via FTP and check the file permission for this file are set to 644. If it is please try purging your website cache and CDN then temporarily disabling your caching plugin. Clear your local cache (Ctrl+F5) and any other caches for each step to see if the issue persists.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
December 3, 2017 at 23:49 #181869Kieran_SQModeratorThat’ll explain why you’re getting the Error 404 for that file then. Can you please disable any and all caching then go to Theme Options and press save.
Clear your cache on the front end by hold Ctrl and pressing F5 and see if this rectifies the issue. Please double check that the file is there or not after this test via FTP.
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
December 3, 2017 at 23:56 #181870szmek9ParticipantDo I should add this path to the exceptions afterwards on LiteSpeed Cache list ?
/wp-content/uploads/custom_styles/dynamic.css
December 3, 2017 at 23:58 #181871Kieran_SQModeratorHi,
You can do if you like, though it is now unlikely that caching removed the file.
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
December 4, 2017 at 00:00 #181872szmek9ParticipantOk, thanks for the response, and help. It was really fast. 🙂
December 4, 2017 at 00:10 #181873Kieran_SQModeratorHi,
You’re most welcome, did this resolve your issue today? If so please let me know so I can mark the ticket as resolved.
Also, please consider leaving the theme / support received a review on ThemeForest, every review really does help. And as always, if you have any other questions please feel free to open a new ticket any time.
All the best,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
December 6, 2017 at 09:34 #182073szmek9ParticipantUnfortunately it seems like it steel doesn’t work. Can you check it for me again ?
December 6, 2017 at 19:23 #182179Kieran_SQModeratorHi,
Sorry about that, I will ask a developer to assist you with this as that file should not keep being removed. They’ll be in touch as soon as they can, Monday to Friday, East Europe Time.
Thank you for your patience,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
December 7, 2017 at 17:45 #182251RaduModeratorHi,
Did you have cloudflare ? If yes try also to add the dynamic.css file to exception list or bypass the cloudflare until we debug this.
When you had notice this issue ?! after you installed a plugin or when ?
Try to set all plugins off and check if this issue continue to appears, make sure you have the latest theme version and also the latest wp version.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 7, 2017 at 17:45 #182252RaduModeratorHi,
Did you have cloudflare ? If yes try also to add the dynamic.css file to exception list or bypass the cloudflare until we debug this.
When you had notice this issue ?! after you installed a plugin or when ?
Try to set all plugins off and check if this issue continue to appears, make sure you have the latest theme version and also the latest wp version.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 15, 2017 at 10:55 #183111szmek9ParticipantI don’t know what cloudflare is. I have litespeed cache server so maybe this is causing the problem.
December 15, 2017 at 14:29 #183132szmek9ParticipantMy recent plugins that I added was. Event tickets plus and Layered Popups.
December 15, 2017 at 17:05 #183152RaduModeratorI see,
Ok thenCheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 15, 2017 at 17:36 #183156szmek9ParticipantHave you got any clue ? I tried disabling them. I see that when I am in ftp folder and lick on refresh this file shows up and than disappears again in a loop. (Maybe it is because someone is refreshing page).
December 15, 2017 at 17:46 #183161RaduModeratorNo clue, try to set plugins off for 5-6 minutes and browse thru site check if will the issue still happens empty all caches inclusive the browser cache.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 15, 2017 at 20:00 #183182szmek9ParticipantI see that this is hapenning only on child theme.
December 17, 2017 at 12:27 #183271szmek9ParticipantI think that the problem is when in options Modules and speed this two are inactive
Combine theme JS files
Remove query stringBut now have problems that galaxy particles were all over my webpage instead of the one section, and there is a blank space under revolution slider, which i don’t get. There is no gap, and it wasn’t there before.
December 17, 2017 at 12:31 #183273szmek9ParticipantI turned on and off revolution slider, and it was fixed.
December 19, 2017 at 15:33 #183455RaduModeratorOk then
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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