Page edition gets blank

[mybood]

Since last updates, every time I tried to edit a page on dashboard, it appears as a blank page as seen on the screenshot attached (Safari) and a 500 error (Chrome)

I tried deactivating all plugins and it seems to be a problem with wpm as the issue disappears once deactivate.

I need help because the website needs to be in multi language and this issue makes impossible editing any page.

I enabled debugger on wordpress but nothing.

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[mybood]

I’ve done a deeper research and I found that the problem is solved when deactivating WPML String Translation plugin. Is it not compatible with Kleo?

[Radu]

Hi,

We will take a look at this issue and we will get back tomorrow.

Regards

Radu

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What support service includes ? What not ?

[mybood]

There is an update for wpml plugin. I’ll wait until you tell me something but it may, hopefully, fix the problem

[Andrei]

Hello,

500 errors might appear because of server memory usage limits, please follow the following article and let me know if it helped with your issue: http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

Cheers

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[mybood]

any solution??????????????

[Andrei]

I just given you a link to an tutorial to increase your php memory limit, have you done everything that it tells you to do in that article ?

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[mybood]

yes

define( 'WP_MEMORY_LIMIT', '256M' );

[Andrei]

That’s not the only thing that you need to add, you also have to change your memory limit from the php.ini file, or if this doesn’t apply either, you’ll need to contact your hosting support.

Also, if you can give a look into your errors log of the site and let us know if you can find more details about the problem you’re encountering maybe will help us give you a quicker solution.

Looking forward.

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[mybood]

I am contacting my hosting provider. Once I get a feedback I’ll let you know. Thanks!

[Andrei]

I’ll wait your feedback, also don’t forget to search for your error logs, if you don’t know how to access them you can ask help from your hosting support in this case as well.

Cheers

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[mybood]

Hi! Finally got it!

I update de htaccess to 256M and it worked!

Thanks!

[Andrei]

I’m very glad to hear that!

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