Page Goes Down – When Uploading Image

[everspring]

Whenever you upload a image in Safari, during the cropping of the image, it automatically goes down when you first click on it. I have attached a small video displaying the error. This only happens in Safari. Not Firefox or Chrome. I tried to see if it is a Javascript issue, but console doesn’t show anything.

Attachments:

You must be logged in to view attached files.

[Laura]

Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
It would be good to have you credentials to facilitate our work.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[everspring]

Thanks Laura. Where should I email to give out my credentials?

[everspring]

Hey Laura, it seems to have been fixed with 3.0.3 update. Thanks.!

[everspring]

EDIT: This is the wrong ticket. It is still not working even after the update. Please let me know who to contact further. Thanks.

[Andrei]

Hi,

I don’t think it’s an issue related to our theme, I’ve tested this scenario and it happens but not always, it’s absolutely something that comes from the cropping library that buddypress uses.
Unfortunately as this is not related to our theme you’ll have to report this issue to buddypress dev team.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[everspring]

Got it. Thanks!

[Author]

Posts