This topic has 17 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #198106
     sergei
    Participant

    the page of the members of the community is not working. When you go to your community page, the zombie begins immediately, the menu does not work and it does not scroll down.The photo shows that there is no page footer.

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    #198140
     Kieran_SQ
    Moderator

    Hi,

    We have just pushed an update to support BuddyPress 3.0 legacy templates. Please install the latest version of KLEO (4.3.7) and then go to WP Admin > Settings > BuddyPress > Tab: ‘Options’ > Option: ‘Template Pack’ > Select: ‘BuddyPress Legacy’ and save.

    Once you have done this purge your website cache, CDN and local cache (Ctrl+F5) to see changes.

    Please let me know is this resolves some or all of the issues.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #198171
     sergei
    Participant

    Yes, everything has decided. there I will translate tmu into Russian via Loco Translate. if you need a translation I can throw .. THANKS

    #198174
     Kieran_SQ
    Moderator

    Hi,

    Glad this is now working for you. If you do translate KLEO and K Elements into Russian we would be very happy to include it within the theme and credit you in the changelog.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #199148
     sergei
    Participant

    good day help when registering a participant does not come letters. set up the Easy WP SMTP plugin through it emails are sent and come but there are no emails when registering, although there is an admin panel … and the participant does not come.

    translation into Russian, most translated by poet will be understandable 80%

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    #199151
     Kieran_SQ
    Moderator

    Hi,

    Thank you very much for the attached translation and your time translating, I will forward this to the development team.

    Please can you confirm whether or not you are using BuddyPress 3.0 and the latest version of KLEO, 4.3.8

    There have been issues with the latest update to BuddyPress, including some with registration, our update should address this issue. If you are using the latest version of KLEO with BuddyPress and are not receiving registration email please can you contact your host for me and see if the email is attempting to leave the server and/or being rejected.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #199153
     Kieran_SQ
    Moderator

    Hi,

    I have looked further into this issue for you and it is related directly to the BuddyPress plugin, not the theme. A temporary solution has been added to the trac and you can implement this yourself if you are comfortable making these changes – or await an update to BuddyPress.

    See here for more information:
    https://buddypress.org/support/topic/activation-emails-are-not-being-sent/

    See here for temporary fix:
    https://buddypress.trac.wordpress.org/attachment/ticket/7869/7869.01.patch

    If you try the patch and it does not work for you then please go to the first link and add a reply stating that the fix does not work for you and that the issue persists.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #199157
     sergei
    Participant

    did not work .. sad ((

    #199158
     Kieran_SQ
    Moderator

    Hi,

    In that case please leave a reply directly on the open topic so that you can let the BuddyPress developers know it is not working for you and so that they can address this issue directly.

    The link to the topic is https://buddypress.org/support/topic/activation-emails-are-not-being-sent/

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #199159
     sergei
    Participant

    ок

    #199219
     sergei
    Participant

    good evening on the problem with the sending of letters, nothing is clear. To-day I was helped by a guy, but the result is not working the mail that did not.

    #199221
     Kieran_SQ
    Moderator

    Hi,

    I will assign this ticket to a higher support level to assist with your issue. They will be in touch with you as soon as they can, Monday-Friday, East European Time.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #199222
     sergei
    Participant

    ок

    #199255
     sergei
    Participant

    Good afternoon good news last night the problem was solved, everything works. There is a question on Facebook made the application, the code where to embed it in the subject. I do not see

    #199300
     Radu
    Moderator

    Great if all good now

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #199460
     sergei
    Participant

    Good afternoon. Error – Not working. When you go to the page of the participant and click to send a personal letter, the error appears. (checked from different accounts)

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    #199468
     sergei
    Participant

    Sorry, I found the reason WP Speed of Light disconnected everything worked

    #199601
     Radu
    Moderator

    Great
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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