Page Logo Override not working

This topic has 8 replies, 3 voices, and was last updated 7 years by Radu.

Author
June 27, 2017 at 07:21 #165331

samuelhatton
Participant

The individual page logo override isn’t working. It’ll load the logo and then load the global logo on top of it.

June 28, 2017 at 19:18 #165548

Laura
Moderator

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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July 3, 2017 at 16:20 #165982

Radu
Moderator

Hi,

Sorry for the late reply,

What’s the page URL of the page that not pulling the logo that you have added in the custom logo?

Can you please provide admin credentials and check if the URL it’s correct ?

Cheers
R.

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What support service includes ? What not ?

July 3, 2017 at 23:12 #166145

samuelhatton
Participant

https://www.texashelps.com/
thats the url. We’ve been messing around with security sorry.

UN: GeoAdmin
PW: HvPB2L9f*u*HW3r5M28wqX^I

July 3, 2017 at 23:19 #166148

samuelhatton
Participant

Could you please set that to private. You should really have an option to edit previous responses.

July 3, 2017 at 23:21 #166150

samuelhatton
Participant

This reply has been set as private.

July 5, 2017 at 18:59 #166432

Radu
Moderator

Hi,

Cannot login with those login credentials also the updated password not works.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

July 11, 2017 at 00:47 #166986

samuelhatton
Participant

This reply has been set as private.

July 12, 2017 at 16:19 #167158

Radu
Moderator

Hi,

I was able to change that see on this page: https://www.texashelps.com/testing-the-page-level-logo-change/

If you are using a MacBook make sure to add the logo in both fields LOGO and RETINA LOGO

This is how it looks

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?
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