This topic has 8 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #165331
     samuelhatton
    Participant

    The individual page logo override isn’t working. It’ll load the logo and then load the global logo on top of it.

    #165548
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #165982
     Radu
    Moderator

    Hi,

    Sorry for the late reply,

    What’s the page URL of the page that not pulling the logo that you have added in the custom logo?

    Can you please provide admin credentials and check if the URL it’s correct ?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #166145
     samuelhatton
    Participant

    https://www.texashelps.com/
    thats the url. We’ve been messing around with security sorry.

    UN: GeoAdmin
    PW: HvPB2L9f*u*HW3r5M28wqX^I

    #166148
     samuelhatton
    Participant

    Could you please set that to private. You should really have an option to edit previous responses.

    #166150
     samuelhatton
    Participant
    This reply has been set as private.
    #166432
     Radu
    Moderator

    Hi,

    Cannot login with those login credentials also the updated password not works.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #166986
     samuelhatton
    Participant
    This reply has been set as private.
    #167158
     Radu
    Moderator

    Hi,

    I was able to change that see on this page: https://www.texashelps.com/testing-the-page-level-logo-change/

    If you are using a MacBook make sure to add the logo in both fields LOGO and RETINA LOGO

    This is how it looks

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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