This topic has 7 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #144861
     jwchameleoncorp
    Participant

    Hello,

    For some reason PMPro does not display all the levels. What’s weird is that it displays them at first, and then the Premium Member disappears.

    It is not hidden (as you can see by the space where it is supposed to be on the page), it just doesn’t display.

    See attached snapshots.

    Can’t figure out what the problem is.

    Any ideas?

    Thanks!

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    #144978
     Laura
    Moderator

    Hello, that is very weird, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #144988
     jwchameleoncorp
    Participant
    This reply has been set as private.
    #145110
     Radu
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of Kleo theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress/pmpro it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #146048
     jwchameleoncorp
    Participant

    Hi @radu

    Been really busy, but circling back to this…

    1. Latest WP

    2. Latest Kleo

    3. Latest Plugins

    4. Deactivated all plugins except BP, PMPro, ad bbPress. Still does not work.

    5. I activated WP 2015 Default Theme with all plugins ACTIVATED, and it worked fine. So that suggests a theme issue.

    Waiting for your reply.

    Thanks for all your help!

    #146103
     Radu
    Moderator

    Done please check,

    Problem was caused by this order settings

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #146127
     jwchameleoncorp
    Participant

    Perfect! Thanks @radu

    #146219
     Radu
    Moderator

    You’re welcome

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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