This topic has 11 replies, 2 voices, and was last updated 10 years by Abe.

  • Author
  • #12075
     heebeha
    Participant

    My biggest problem is that I can’t get the user upgrade functions to work. I have WooCommerce installed as well.
    Twitter feeds not working is another issue but the user upgrade issue is a much bigger issue.

    I have setup a temporary Admin username and password for you to help me fix things,
    Do you have a more secure way to get you the credentials? Maybe an email I can send the info to?

    Jeff Dean

    #12377
     Abe
    Keymaster

    Hi, Membership upgrade trough PMPRO should pretty simple. Where is the error or what is the problem? You can mark the reply as private if you want it only for admin eyes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #12431
     heebeha
    Participant

    This is what I have for my page settings:

    Manage the WordPress pages assigned to each required Paid Memberships Pro page.

    Account Page: My Account
    Billing Information Page: Cart
    Cancel Page: Membership Cancel
    Checkout Page: Checkout
    Confirmation Page: Membership Confirmation
    Invoice Page: Cart
    Levels Page: Pricing Table

    Please advise if I have these pages set wrong and if so what pages they should be set to.

    Thanks

    #12432
     heebeha
    Participant

    Should there be any products in WooCommerce? Maybe this is my issue.

    #12454
     heebeha
    Participant
    #12455
     Abe
    Keymaster

    i don’t knwo why are you talking about Woocommerce. You only need PMPRO plugin for restrictions. See the documentation for instructions

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #12457
     heebeha
    Participant

    Should I disable woocommerce?
    Your documentation says I need to install it. If it should be removed then maybe that is the problem

    #12581
     Abe
    Keymaster

    It has nothing to do with woocommerce. It won’t affect the restrictions, you can leave it installed or uninstalled. See the documentation related to Memberships and install Paid Memberships Plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #12660
     heebeha
    Participant

    Paid Memberships Plugin is installed. I configured it exactly as you instructed.
    Your instructions say to install woocommerce

    Anyway you could go in and see what I am missing if I give you a login to the admin side of the site?

    #12783
     Abe
    Keymaster

    I haven’t said to install woocommerce. Please see the documentation for details on configuration. What exactly isn’t working after you have done all the steps from the documentation??

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #12802
     heebeha
    Participant

    I inactivated woocommerse and all works now.

    You instructions state this:

    Woocommerce
    Sweetdate likes and supports Woocommerce.

    Automatic install
    After activating the theme, a notice will appear letting you know that you can install Woocommerce.

    Manual installation
    The manual installation involves downloading the plugin and uploading it to your webserver via your favourite FTP application.
    ◾ Download the plugin to your computer from http://wordpress.org/extend/plugins/woocommerce/
    ◾ Unzip the file. Using an FTP program, or your hosting control panel, upload the unzipped plugin folder to your WordPress installation’s wp-content/plugins directory.
    ◾ Activate the plugin from the Plugins menu within the WordPress admin.
    ◾ After you’ve installed and activated the plugin, be sure to select ‘Install WooCommerce Pages‘ to get started.

    You can also import demo content to get you started. Go to Installation and Setup to view how to Import the demo_

    #12922
     Abe
    Keymaster

    That is only if you need it to have a shop in your site. You probably mixed Woocommerce pages with PMPRO plages

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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