This topic has 6 replies, 4 voices, and was last updated 7 years by ojaramil.

  • Author
  • #68278
     chipthegreat
    Participant

    Please view this page: wandersociety.com/membership-levels

    The PMPro shortcakes are not working. The pages just show up blank. And on the Membership Levels page it just shows the shortcake inserted. I reached out to Paid Membership Pro and they said it was more than likely a theme issue.

    Can you please help me resolve this issue?

    Thank you,
    Joey Ikeguchi

    #68297
     sharmstr
    Moderator

    PMPro works just fine with Kleo. Upgrade Kleo to 3.0.4.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #79278
     vusisindane
    Participant

    I’m experiencing the same problem. On the Levels page, the short code appears as test… it’s not rendered. And on other pages, it’s just blank.

    #79310
     sharmstr
    Moderator

    what version of kleo are you running?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #79316
     vusisindane
    Participant

    Just noticed that we’re running 3.0.2

    I’ve entered my username and API in the options for automatic updates… I’m just not sure what needs to happen next…

    Just have a look:

    http://letters.vusisindane.com/membership-account/

    http://letters.vusisindane.com/membership-account/membership-checkout/?level=1

    http://letters.vusisindane.com/membership-account/membership-levels

    PMPro is not working

    #79318
     sharmstr
    Moderator

    As my original answer states, you need to be on 3.0.4 at the very least. Kleo is now at 3.0.9. Long story short, themeforest changed their API. They broke auto update on 1000s of sites. Never versions of Kleo fixes that as well as the PMPro shortcode issue. You’ll have to ftp the update to your server: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #131773
     ojaramil
    Participant

    I have the same issue that says in the topic, before going online, the membership levels where working not now

    Today I opened my website, I had relative good traffic and I couldn´t see to work the membership level

    This is the website: https://aspergerparaasperger.com/membership-account/membership-levels/ there is a blank page

    And how do I open a new ticket.?

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