Paid Memberships Pro 1.8.9.3 breaks site emails

[equivideo]

Not really your problem but if Paid Memberships Pro 1.8.9.3 is installed on WordPress and activated with Kleo as the theme the mailing function for WordPress doesn’t seem to work.

[Laura]

Hello, can you specify the issue? 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[equivideo]

If it is installed and activated even with no other extensions installed site emails don’t go out. Deactivate it and they do.

In normal circumstances I would have bothered them but I am not one of their $195 a year subscribers.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

How it breaks the email ? they are plain text and before was html emails ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[equivideo]

Sorry – no confirmation emails just don’t get sent at all. It doesn’t matter whether you use the PHP function or the SMTP mailer it doesn’t send the confirmation email so signups cannot confirm membership. Not sure if this applies to other site emails. I will check now and come back.

[Radu]

Ok let me know

Meanwhile you can take a look here : http://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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