Paid Memberships Pro – can’t save settings

[lovevibe]

Hello,

We can’t save settings (pages, payment gateways, etc) on Paid Memberships Pro plugin that we use with Sweet Date theme. After we click “Save”, page reload and reset all fields to blank. How can we fix this? Thank you!

[Laura]

Hello, try to deactivate some plugins and test again it could be a plugin conflict

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[lovevibe]

Hi,
We already tried that, it’s not helping – we still have the problem. We also tried to uninstalling and installing the plugin again – not helping at all.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[lovevibe]

Thank you!

[Radu]

Hi,

Do you have added some function to your child theme ? or some php files ?

Your wordpress is updated to latest version ?

You plugins are updated ?

Anyways add this go to wp-config.php and look for wp_debug and change from define( ‘WP_DEBUG’, false ); to define( ‘WP_DEBUG’, true ); also add this under the wp_debug true

COPY CODE

define( 'WP_DEBUG_LOG', true );

https://codex.wordpress.org/Debugging_in_WordPress

Look if any error appears on screen after you enable the wp_debug, the WP_DEBUG_LOG will store all errors into debug.log in /wp-content/

Let me know

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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