This topic has 21 replies, 3 voices, and was last updated 10 years by Abe.

  • Author
  • #24121
     4bservices
    Participant

    I was told that I’m using the PMP wrong that I’m using the buddypress/sweetdate form for people to sign up and that’s why there are so many steps and it’s super confusing for new members. Does anyone know how to properly use the PMP forms instead of the ones placed by SweetDate?

    Right now they have to fill in the form to create an account then it takes them to another page to fill out more information (the general tab of profile fields) then takes them to a page telling them to go check their email then once they verify the email they have to select membership level and then do the check out and then they get a “you can now sign in”.

    Is there any way to have them select the membership level BEFORE they go and verify the email??

    #24146
     4bservices
    Participant

    Here is a video I made to try and help people with signing up but it still as WAY too many steps and confusing.

    #24253
     4bservices
    Participant

    Any ideas?

    #24424
     4bservices
    Participant

    We go live on Monday and trying to clean up this process. Does anyone have any suggestions – are we using the forms incorrectly? There seems to be too many steps and it’s CONFUSING for the beta users to even sign up – can’t imagine how it’s going to be for general public.

    #24603
     4bservices
    Participant

    Anyone have any ideas as everyone that has signed up so far today hasn’t finished signing up and are completely confused. What do we need to make it easier. Do we need to change out a form somewhere or is there a way to make it so that they pick their membership level BEFORE the email is sent out to verify their account?

    Anyone know which files I need to edit to add some more directions to the page for them when it says that an email has been sent to them so we can tell them by the way you HAVE to click that email then come back and select your membership level and THEN you can log in.

    #24613
     Catalin
    Moderator

    For editing that template you need to take a look in this file:

    ..\wp-content\themes\sweetdate\registration\register.php

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #24617
     4bservices
    Participant

    So in there I can change the order? That they have to select the membership level BEFORE the email is sent to verify their email????

    #24618
     4bservices
    Participant

    If I copy that file over to the child it will pull from that correct for any changes?

    #24619
     4bservices
    Participant

    Found the message that is created saying they were successful in creating an account and changed it to say they still have more steps before they have created their account.

    For now I think that will work till we can figure out a better process for the sign up. Right now it’s just too many steps – way too many steps.

    #24620
     Catalin
    Moderator

    Also take a look at this link:

    https://archived.seventhqueen.com/forums/topic/register-at-checkout-no-longer-available

    Also you need to modify all the links with “register” to go to membership levels page.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #24621
     4bservices
    Participant

    Okay — I just want to make sure I’m understanding this before I go and replace code.

    I don’t know what you mean by this:

    “Also you need to modify all the links with “register” to go to membership levels page.”

    Is the file in that link what does that with the modify all links with register. Or is this two separate tasks I need to complete 1) replace the checkout file with the supplied code you gave in the .txt file 2) modify all links with register to go to the membership level page.

    Where would I find all those links so I know I don’t miss any?

    #24629
     Catalin
    Moderator

    Hello,

    2 separate tasks… for 2) add this code in your functions.php file from your child theme:

    COPY CODE
    
    
    function my_reg_page( $register_url ) {
        return pmpro_url("levels");
      }
    
    add_filter( 'register_url','my_reg_page',9999);
    
    add_filter( 'bp_get_signup_page','my_reg_page',9999);
    
    

    Let me know if this works.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #24637
     4bservices
    Participant

    Thank you it worked!!!

    #24660
     4bservices
    Participant

    Okay the simpler registration still works but now it will not sync with Facebook. It will not allow them to sign in or up with FB?? Is it because of the added code. Is there a way to allow it?

    #25308
     4bservices
    Participant

    Just wondering about the Facebook integration. We are getting complaints about not being able to use that function. We have it turned off for now but why can’t they sign in with Facebook anymore???

    #25403
     Catalin
    Moderator

    Hello,
    Regarding the Facebook registration, please update the theme to the latest version available.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #25429
     4bservices
    Participant

    Okay I updated to the latest theme and turned the FB back on. I tried it and instead of it connecting with an account I already have it created a new one based off of my FB name. That isn’t what was expected. Is there something we should do differently?

    #25453
     Catalin
    Moderator

    I tested the facebook connect integration and i was able to register with my Facebook account and also to login with it. I switched back to disabled till you check this out again.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #25459
     4bservices
    Participant

    Yes that’s what I said. It works but it doesn’t. I wanted to connect FB to the account I already have and instead of doing that it created a NEW account using my Facebook information. I don’t want my user to be @alaina-frederick I want it to be the account I already have. I also don’t want it to pull my FB for my username as then everyone on the site will know me as @alaina-frederick NOT a more anonymous username that I’d pick.

    #26462
     4bservices
    Participant

    Okay all of a sudden our Register page is showing up BLANK. It was working great going to the PaidMembershipPro form like you set but now nothing. Everything is still the same it should be – we haven’t changed a thing.

    If we go to the following page jeepedin.com/membership-account/membership-levels it works fine but for all those /register links it goes to nothing???

    #26479
     4bservices
    Participant

    I installed a fresh SweetDate theme and wp-admin folder.

    I got the register to work but once the login is clicked it takes you to a blank white jeepedin.com/wp-admin. It is not redirecting to the profile.

    #26983
     Abe
    Keymaster

    If the problem still persists you need to look at you added code since it is probably a problem from that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

Viewing 22 posts - 1 through 22 (of 22 total)

You must be logged in to reply to this topic.

Log in with your credentials

Forgot your details?