This topic has 3 replies, 3 voices, and was last updated 7 years by kjcarleo.

  • Author
  • #175470
     kjcarleo
    Participant

    Hello,

    One of my users keeps getting random “Password Reset” e-mails, he has told me the he has not requested a new password. Anyway to find out how this is happening.

    #175505
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #175662
     Radu
    Moderator

    Check out the server log. this is not related to our theme, that action can be performed using any other wp theme even the default one.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #175664
     kjcarleo
    Participant

    Ok thnaks

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