This topic has 12 replies, 2 voices, and was last updated 9 years by adam@jafactory.com.

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  • #47605

    I have an issue where the additional payment gateways/checkout options are not sliding/toggling on the checkout page. It appears to be an issue with the theme. Please have a look at the checkout process page on https://jafactory.com/product/fast-charge-woocommerce-plugin/ (add to cart and checkout)

    I suspect form-pay.php needs a look and checkout/payment-method.php.

    There are no JS errors in the console of any kind, I am stumped.

    #47613
     sharmstr
    Moderator

    How did you determine it was a theme issue? What version of Kleo are you running?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #47641

    Kleo 2.4.1
    WC 2.3.5

    I know it is theme related because I have a test site which uses vanilla themes from WP, the accordion works in that scenario: https://test.jafactory.com/?page_id=6

    #47642
     sharmstr
    Moderator

    Okay cool. Do you know how it injects the accordion? Its really hard to help without the plugin.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #47645

    Yes, basically Woocommerce will loop through each payment gateway and render a payment_type div/ul/li like section.

    I added Stripe to show you more in that checkout section.

    Something seems to be breaking whatever jquery does to change the display attribute on those radio selections.

    #47669
     sharmstr
    Moderator

    But you’re not telling me HOW it injects the loop. What add_action or filter are they using? Again, its nearly impossible to figure this out without the plugin and see its code. Does that make sense?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #47679

    Didn’t i just explain how it has nothing to do with the plugin? Your theme cannot show multiple payments gateways during checkout, how is that not explaining things?

    #47681
     sharmstr
    Moderator

    Got it. Sorry. The links to plugins completely confused me. I’ll look at it in the morning.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #47682
     sharmstr
    Moderator

    And just so you dont think I’m a complete idiot, it was due to the fact that the link was to a check out plugin and you’re having problems with checkout. 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #47752
     sharmstr
    Moderator

    Open /kleo/woocommerce/checkout/form-checkout.php and change

    COPY CODE
    
    <div class="order-review-wrap">
    

    to

    COPY CODE
    
    <div id="order_review" class="order-review-wrap">
    

    It will be in the next udpate

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #47773

    You rock, thanks! Working perfectly now. I was so stumped, now I feel like the idiot!

    #47775
     sharmstr
    Moderator

    LOL. You shouldn’t. I was staring at the jquery scratching my head. “This should work. What the heck???”.

    Sorry again for not understanding. I get in “solve issues as fast as I can mode” which sometimes, as you’ve seen, isn’t the best mode to be in.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #47776

    hahaha, well the chances I found an issue where like 0.0001%. It’s safe to assume most of your users have made an error on their end, and not something like this. A site that sells a woocommerce payment gateway plugin, having checkout problems, that is a noodle twister for sure. I was almost certain it was going to end up in my court to resolve, thank you for the awesome support!

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