This topic has 11 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #154437
     steve0nz
    Participant

    Hi there

    We have just moved to a new host and we are now receiving the following error when a user logs in via the main website. I assume they are related errors since it happens when the user tries to login and they can’t.

    [28-Feb-2017 22:23:33 UTC] PHP Warning:  in_array() expects parameter 2 to be array, boolean given in /mnt/stor14-wc1-dfw3/staging.ilovenz.me/web/content/wp-content/themes/kleo/lib/options.php on line 2416

    You can see this in action here: https://staging.ilovenz.me try to login via the link in the top RHS.

    I would love some assistance with this.

     

    Thanks!

     

    #154438
     steve0nz
    Participant
    This reply has been set as private.
    #154578
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #154603
     Radu
    Moderator

    Hi

    The problem may be other

    COPY CODE
    
    [28-Feb-2017 22:39:50 UTC] PHP Fatal error: Call to undefined function adrotate_group() in /mnt/stor14-wc1-dfw3/staging.ilovenz.me/web/content/wp-content/themes/kleo-child/single.php on line 65
    

    The adrotate_group() cannot be called maybe in beginning you have used ad rotate plugin and now it’s not activated or deleted

    Check that

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #154648
     steve0nz
    Participant

    Hi,

    No this is not the issues. This plugin is active on the live version and still has the same issue.

    #154650
     steve0nz
    Participant

    Would you like access to the FTP so you can help diagnose the issue?

    #154680
     Radu
    Moderator

    Hi,
    It does not seem to be a theme problem rather it’s a child theme issue, if you de-activate the child theme that will go right ?
    WE cannot offer support for custom modifications

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #154709
     steve0nz
    Participant

    No child theme is active, I went as far as to delete it.

    #154711
     steve0nz
    Participant

    Have you taken a look at this? If you had you would have seen that no child theme is active. Is there any one else who can assist me on this? This issue has been going on long enough and I am unhappy with the support.

    #154900
     Radu
    Moderator

    Please provide FTP in a private reply.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #155048
     steve0nz
    Participant
    This reply has been set as private.
    #155087
     Radu
    Moderator

    Hi,

    While debugging the issue with the ajax login,i’ve deleted the debug.log file to can see clean the new errors/notices and no kleo error or notice it’s displayed at the moment in debug.log file

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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