This topic has 11 replies, 2 voices, and was last updated 9 years by Abe.

  • Author
  • #68104
     alpha38
    Participant

    Hi,
    I am getting the message Please re-connect your facebook account as we couldn’t find your email address.
    while tring to login by Facebook. What am I doing wrong!!?

    My Site: http://www.90dan.com
    Facebook App: Active and Live
    Replace to function-facebook-login.php: OK
    Make sure the theme last version: OK

    But, when the try login with Facebook, i have message ““Please re-connect your facebook account as we couldn’t find your email address.”

    Help please!..

    #68176
     Abe
    Keymaster

    Hi, so you tried with the latest theme version with no extra code changes. If nothing is changed please give me ftp access to take a look and mark that reply as private

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    #68178
     alpha38
    Participant
    This reply has been set as private.
    #68179
     alpha38
    Participant
    This reply has been set as private.
    #68187
     Abe
    Keymaster

    Great. I will do some tests and let you know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #68430
     Abe
    Keymaster

    hello, from what browser are you doing the tests and what operating system?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #68431
     Abe
    Keymaster

    Also now I see you probably use a plugin for that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #68491
     alpha38
    Participant

    i tested on firefox and chrome browser. operating system Windows 7.1 and Windows 8.
    Theme facebook integration and facebook register system did not working. (can’t see the user email address) i’m use a plugin for that temporarily. i’ll delete the plugin if you can solve the problem. There are active visitors of this website.

    #68499
     Abe
    Keymaster

    Can I disable it a bit to do a quick test then?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #69431
     alpha38
    Participant

    Sure, u can disable for test, if u not damage some content. This site have a little active user and content blogger. We can wait 1 – 2 hour, for the test.

    #70185
     Abe
    Keymaster

    Doing some tests now, just letting you know

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #70187
     Abe
    Keymaster

    I have enabled theme default Facebook and successfully logged in with FB. See my profile here http://www.90dan.com/members/gabi-tica/ Can you try with a different FB account or something?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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