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June 19, 2014 at 01:54 #20199talimagnumParticipant
everything has been functioning ok suddenly i installed a plug in for bb security and the iphone it looks like this. everything else works perfect. i reinstalled the theme erase the previous one. nothing could be done. when i change the theme it works great but the sweetdate doesnt work ok. plz let me know if u encounter the same problem
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You must be logged in to view attached files.June 19, 2014 at 02:12 #20201talimagnumParticipantafter freaking out it put me to think about and the theme has an issue on the viewport meta
instead of
<meta name="viewport" content="width=device-width/>
it should<meta name="viewport" content="width=device-width, initial-scale=1.0" />
on the header.php
June 19, 2014 at 11:28 #20227CatalinModeratorHello,
Does the modification you replied solved your problem?
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 19, 2014 at 13:45 #20244talimagnumParticipantIn part yes it open and stay in the screen. It doesnt go into a small column. Still have issues like if by mistake u zoom out it doesnt get to the original width of the iphone as it should. Any idea why it happend on the first time?
June 27, 2014 at 01:16 #21054AbeKeymasterHi,
@talimagnum try our demo on your phone and see how it goes. In header.php the theme should have by default a meta viewport tag, maybe you deleted that the first timeHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.June 27, 2014 at 01:33 #21059talimagnumParticipantHi abe, in part yes i replace the whole theme even the child and it didn’t worked.. Even erased the theme and wrote it again. I believe it was a problem with the plug in of anti spam. Everything was working fine until i put it in. Other thing that maybe could have done something was the google ad. On the bottom. Its custom width with a new beta they give that is dynamic but the ad was put after i solved that problem.
June 27, 2014 at 01:36 #21061AbeKeymasterSurely the ad was causing the issue then since it has a fixed width.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer. -
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