This topic has 6 replies, 3 voices, and was last updated 10 years by Abe.

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  • #20199
     talimagnum
    Participant

    everything has been functioning ok suddenly i installed a plug in for bb security and the iphone it looks like this. everything else works perfect. i reinstalled the theme erase the previous one. nothing could be done. when i change the theme it works great but the sweetdate doesnt work ok. plz let me know if u encounter the same problem

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    #20201
     talimagnum
    Participant

    after freaking out it put me to think about and the theme has an issue on the viewport meta

    instead of <meta name="viewport" content="width=device-width/>
    it should <meta name="viewport" content="width=device-width, initial-scale=1.0" />

    on the header.php

    #20227
     Catalin
    Moderator

    Hello,

    Does the modification you replied solved your problem?

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #20244
     talimagnum
    Participant

    In part yes it open and stay in the screen. It doesnt go into a small column. Still have issues like if by mistake u zoom out it doesnt get to the original width of the iphone as it should. Any idea why it happend on the first time?

    #21054
     Abe
    Keymaster

    Hi,

    @talimagnum
    try our demo on your phone and see how it goes. In header.php the theme should have by default a meta viewport tag, maybe you deleted that the first time

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #21059
     talimagnum
    Participant

    Hi abe, in part yes i replace the whole theme even the child and it didn’t worked.. Even erased the theme and wrote it again. I believe it was a problem with the plug in of anti spam. Everything was working fine until i put it in. Other thing that maybe could have done something was the google ad. On the bottom. Its custom width with a new beta they give that is dynamic but the ad was put after i solved that problem.

    #21061
     Abe
    Keymaster

    Surely the ad was causing the issue then since it has a fixed width.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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