Popup problems

[clubmasterminds]

I have a page that needs to use this appointment feature and the popup goes to the middle of the page in which you can’t see the screen.  I tried on another site and it works fine.  Is there something with my page that is wrong?

This is the page with the problems
http://www.clubmasterminds.com/schedule-an-appointment/

This is the same code but the popup looks fine:

http://milwaukeewebdesigns.com/test123456/

 

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

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[clubmasterminds]

Here is the link: http://www.clubmasterminds.com/test2/

I had to change it out so the client could use the site. Please let me know if you have resolved what is going on with this page.

[Radu]

Hi,

I see that the code that are in that pages are not the same if you will paste the code from the site where the pop-up works the pop-up will open.

In the site that pop-up works the code is

COPY CODE

And the code that not works inserted in kleo theme is

COPY CODE

Why are you sure that is a theme problem ?

Radu

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[clubmasterminds]

The pages are these two below (I had to change the code on the original page because you guys were taking too long to get back to me and the client needed the site to work) but this is the code I want to work in the page. Since the code works fine on a different site, I assumed it was the themes problem, am I incorrect?

<script id=”bookafy_script” type=”text/javascript” src=”https://strategicclubsolutions.mybookafy.com/bookafy-popup-code.js”></script&gt;

Here is the page on the Kleo theme:
http://www.clubmasterminds.com/test2/

The code works fine on a different theme:
http://milwaukeewebdesigns.com/test123456/

[Radu]

Hi,

There was no theme problems, the problem was the code, see here how it works in both examples, kleo and another theme : https://drive.google.com/file/d/0Bxo5b6iHWRMwRi1IdnhaUzhEOWc/view it display the pop-up same.

Cheers

Radu

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[clubmasterminds]

Thanks, yeah it works fine now. I have no idea why it was not a few days ago.

Thanks for your support!

[Radu]

You’re welcome

Have a nice week

Cheers

Radu

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