Portfolio is Blank

[Admin123]

Hi

I have just updated the latest version of Kleo on the latest wordpress version.

The portfolio page has stopped working. It is showing a white/blank page.
[attachment file=117402]

Select Category is All but nothing is showing?

Please see images below.
[attachment file=117403]

[attachment file=117404]

Thank you 🙂

Sam

[Radu]

Hi

Plugins like Visual composer and Revolution Slider, which are premium plugins bundled in our theme, will get updates from SeventhQueen trough our own update system.

Just go to Appearance – Install Plugins and check to see if plugins updates are available and to update them.  It should be a relatively easy process.

Please check our documentation on updating the plugins that come bundled in KLEO theme:

https://archived.seventhqueen.com/documentation/kleo#updates

Cheers

Radu

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[Admin123]

Hello Radu,

Thank you for always reverting back to me in a professional manner, absolutely appreciate it.

I have checked all plugins and they are all upto date with no exception.

When I go to single portfolio pages in Portfolio and click view for each single portfolio page, I see the videos, gallery etc.

But I previous had something similar to this http://seventhqueen.com/themes/kleo/portfolio/ And it is now not working.

Please help me? 🙂

Thank you.

Samirah

[Admin123]

My Portfolio.php has not changed?

<?php

/*
*
* Portfolio Items Functions
* KLEO Framework
*
*/

/* PORTFOLIO ITEMS
================================================== */
if (!function_exists(‘kleo_portfolio_items’)) {

function kleo_portfolio_items( $display_type = ‘default’, $title_style = ‘normal’, $columns = 4, $item_count = NULL, $pagination = “no”, $filter = ‘yes’, $excerpt = ‘yes’, $img_width = ”, $img_height = ”, $category = ”, $exclude_categories = array() ) {

/* OUTPUT VARIABLE
================================================== */
$portfolio_items_output = “”;
$count = 0;

/* CATEGORY SLUG
================================================== */
if ($category == “All” || $category == “all”) {
$category = ”;
}
$category_slug = str_replace(‘_’, ‘-‘, $category);

/* PORTFOLIO QUERY
================================================== */
global $post, $wp_query;

if ( get_query_var(‘paged’) ) {
$paged = get_query_var(‘paged’);
} elseif ( get_query_var(‘page’) ) {
$paged = get_query_var(‘page’);
} else {
$paged = 1;
}

if ( $exclude_categories == ” ) {
$exclude_categories = array();;
}
$portfolio_args = array(
‘post_type’ => ‘portfolio’,
‘post_status’ => ‘publish’,
‘paged’ => $paged,
apply_filters( ‘kleo_portfolio_cat_slug’, ‘portfolio-category’ ) => $category_slug,
‘posts_per_page’ => $item_count,
‘tax_query’ => array(
array(
‘taxonomy’ => apply_filters( ‘kleo_portfolio_cat_slug’, ‘portfolio-category’ ),
‘field’ => ‘id’,
‘terms’ => $exclude_categories,
‘operator’ => ‘NOT IN’
)
)
);

$portfolio_args = apply_filters( ‘portfolio_args’, $portfolio_args );

$portfolio_items = new WP_Query( $portfolio_args );

[Radu]

Hi,

Please provide me the page url, i’ve tried to access it by typing mannualy to see if are some errors in console.

Provide link and maybe the credentials to give a look

Cheers

Radu

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[Radu]

Please also enable wp debug to see if there are some error related to portfolio

follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

Cheers

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[Admin123]

Hi Radu

Thank you 🙂

Its Admin123
Password: Tester123!

url: http://www.antalintranet.antal.com

Thank you!!!!

[Admin123]

http://antalintranet.antal.com/gallery/

[Admin123]

Please could you assist me?

[Radu]

Hi,

Now yes,

Do you have activated debug ? what errors shows debug ?

I think your issue is cause by some plugin

If you cannot handle with debug, provide ftp to do that for you..

Notice : I will have to disable all plugins to test if one of them causes this, of you can do that.

Cheers

R.

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[Admin123]

I have desactivated all plugins and the K element is causing this.

[Admin123]

Notice: bbp_setup_current_user was called incorrectly. The current user is being initialized without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3901

Notice: bp_setup_current_user was called incorrectly. The current user is being initialised without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 1.7.) in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3901

Notice: load_plugin_textdomain was called with an argument that is deprecated since version 2.7 with no alternative available. in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3848

Notice: The called constructor method for WP_Widget in TDLCBirthdaysWidget is deprecated since version 4.3.0! Use

__construct()

instead. in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3722

Notice: get_currentuserinfo is deprecated since version 4.5! Use wp_get_current_user() instead. in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3662

Notice: get_currentuserinfo is deprecated since version 4.5! Use wp_get_current_user() instead. in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3662

Notice: get_currentuserinfo is deprecated since version 4.5! Use wp_get_current_user() instead. in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3662

Notice: get_currentuserinfo is deprecated since version 4.5! Use wp_get_current_user() instead. in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3662

Notice: get_currentuserinfo is deprecated since version 4.5! Use wp_get_current_user() instead. in /homepages/41/d210414623/htdocs/clickandbuilds/AntalIntranet2015/wp-includes/functions.php on line 3662

[Admin123]

Ok now i can see this but it is not showing tag items?

I have given you Admin and Password.. Please I think it is a bug because earlier this whole page was blank, now only one item was showing, then after 15 mins, nothing is shown.

I have like 20 portfolio at the back tagged within these catgories shown on the image but its not even sshowing on front end.
🙁

Thank you!!

Samirah

[Admin123]

It is not picking up all the categories tagged?

[Admin123]

Hi

There is a problem with Portfolio file. At first my page was blank upon update so I have disabled all plugins and the error seem to not disppear but disabling k_element would make the page normal ( without picking up the code obviously)

What I found is:

1.If you set portfolio display type to Overlay or default the page goes blank.
2. Categories ALL – Make nothing of the categories appear
3. Categories are only appearing with you do an exclude rather than an include.
4. I have set atleast 10 different categories that are not being pick on.

Please see the video attached

[Radu]

Hi,

Try to follow this link and increase PHP memory limit to recommended 128MB and see how it goes. You can contact your hosting and let them know that you need to increase PHP memory_limit directive to 128MB

http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

Please provide FTP so i can check the complete error log

Cheers

R.

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[Admin123]

This is how it is at the moment

safe_mode = off;

memory_limit = 1024M; Maximum amount of memory a script may consume (1024MB)

upload_max_filesize = 1024M

post_max_size = 1024M

max_execution_time = 200

[Admin123]

Config.php

define(‘WP_MEMORY_LIMIT’, ‘1024M’);

Have you seen the video?

[Admin123]

Individual categories are working perfect when I go to SINGLE catgories ( I have 27) and click view ON EACH page, you see them but the filers of K-element of PORTFOLIO is not working at all. Only when you EXCLUDES ALL items it works ( BUT doesnt show all the categories, when selecting ALL nothing shows) . So it is a problem with the portfolio files itself.

The filtering is not working, the page itself with OVERLAY and DEFAULT.

[Admin123]

Hostname: myantal.com
Username: Intranet
Password: 7Queen00+

Website link: http://www.antalintranet.antal.com

Thank you Radu 🙂

[Admin123]

Anything??

[Radu]

Hi Samira,

Most probably monday i will debug your issue,it’s ok?
Have a nice week end

Cheers

R.

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[Admin123]

Ok. Please this is urgent… I really appreciate your help.

[Radu]

You have changed the wp admin password provide admin credentials fast pls

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Admin123]

Hostname: myantal.com
Username: Intranet
Password: 7Queen00+

Website link: http://www.antalintranet.antal.com

Thanks

[Admin123]

Wp admin is

Username: Admin123
Password: 123456

[Admin123]

Please help me, it has been almost 2 weeks..

[Radu]

Sure,
but you have changed the wp admin credentials and i need them and you have responded over two days…

I will look now, and i will let you know

R.

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[Radu]

… for some reason when i’ve opened the wp-config.php file and i’ve turn on debug and after i’ve save it the file wp-config.php was remained in cache from another site and now your site it says that cannot connect to db, please provide a backup of the wp config file or revert the original file if you have it… if you don’t ask on the hosting support.

Sorry for that… filezilla bug

Cheers
R.

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[Admin123]

Done Could you look into this please

[Admin123]

I have changed the config.php I think you uploaded a different config.php with a different database login and password.

[Radu]

Yes.. it remains in cache… and when i open your wp config file shows an old wp config file… sorry for that, i will investigate now

I will let you know

R.

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[Admin123]

That strange because this config.php did not exist before, I cannot recalled the database for the last config.php uploaded. I think you have probably dragged and dropped this on the FTP which has then overwritten that one. But this is working now. The site is good to go. so please look into this.

Greatly appreciated.

[Radu]

Hi,

I’ve figure out what causing that, i think is server side issue not Kleo issue, the portfolio was crashing when it display this post in it http://antalintranet.antal.com/portfolio/conference-2014-tony-seagar-videos/ after i’ve removed the featured image from the post, the portfolio gallery works well, also the image from that post has around 8Mb and i think is a server setting for larger file upload or something related.

Please compress/resize the image

And replace from the post backend featured image http://antalintranet.antal.com/wp-admin/post.php?post=8205&action=edit

The image the shoube to be resized is : http://antalintranet.antal.com/wp-content/uploads/2016/04/Tony-Seagar.jpg

Odd issue what can i say… 🙂

Cheers
R.

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[Admin123]

Hi Thank you so much for helping me..

22 portfolio items are tagged however only 20 are showing.

In regards to the page item http://antalintranet.antal.com/wp-admin/post.php?post=8205&action=edit – Tony Seagar is tagged in the category but when you go to http://antalintranet.antal.com/gallery/ page and play with the filters, the tony Seagar filter is not showing anything.

Please have a look thank you!!

[Admin123]

Thank you!

[Radu]

I cannot view that…., you change the password constantly and i have to write you again and so on..

Leave a password unchanged until you get answers to your questions…

Cheers
R.

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