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Hi
I have just updated the latest version of Kleo on the latest wordpress version.
The portfolio page has stopped working. It is showing a white/blank page.
[attachment file=117402]Select Category is All but nothing is showing?
Please see images below.
[attachment file=117403][attachment file=117404]
Thank you 🙂
Sam
Hi
Plugins like Visual composer and Revolution Slider, which are premium plugins bundled in our theme, will get updates from SeventhQueen trough our own update system.
Just go to Appearance – Install Plugins and check to see if plugins updates are available and to update them. It should be a relatively easy process.
Please check our documentation on updating the plugins that come bundled in KLEO theme:
https://archived.seventhqueen.com/documentation/kleo#updates
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHello Radu,
Thank you for always reverting back to me in a professional manner, absolutely appreciate it.
I have checked all plugins and they are all upto date with no exception.
When I go to single portfolio pages in Portfolio and click view for each single portfolio page, I see the videos, gallery etc.
But I previous had something similar to this http://seventhqueen.com/themes/kleo/portfolio/ And it is now not working.
Please help me? 🙂
Thank you.
Samirah
My Portfolio.php has not changed?
<?php
/*
*
* Portfolio Items Functions
* KLEO Framework
*
*//* PORTFOLIO ITEMS
================================================== */
if (!function_exists(‘kleo_portfolio_items’)) {function kleo_portfolio_items( $display_type = ‘default’, $title_style = ‘normal’, $columns = 4, $item_count = NULL, $pagination = “no”, $filter = ‘yes’, $excerpt = ‘yes’, $img_width = ”, $img_height = ”, $category = ”, $exclude_categories = array() ) {
/* OUTPUT VARIABLE
================================================== */
$portfolio_items_output = “”;
$count = 0;/* CATEGORY SLUG
================================================== */
if ($category == “All” || $category == “all”) {
$category = ”;
}
$category_slug = str_replace(‘_’, ‘-‘, $category);/* PORTFOLIO QUERY
================================================== */
global $post, $wp_query;if ( get_query_var(‘paged’) ) {
$paged = get_query_var(‘paged’);
} elseif ( get_query_var(‘page’) ) {
$paged = get_query_var(‘page’);
} else {
$paged = 1;
}if ( $exclude_categories == ” ) {
$exclude_categories = array();;
}
$portfolio_args = array(
‘post_type’ => ‘portfolio’,
‘post_status’ => ‘publish’,
‘paged’ => $paged,
apply_filters( ‘kleo_portfolio_cat_slug’, ‘portfolio-category’ ) => $category_slug,
‘posts_per_page’ => $item_count,
‘tax_query’ => array(
array(
‘taxonomy’ => apply_filters( ‘kleo_portfolio_cat_slug’, ‘portfolio-category’ ),
‘field’ => ‘id’,
‘terms’ => $exclude_categories,
‘operator’ => ‘NOT IN’
)
)
);$portfolio_args = apply_filters( ‘portfolio_args’, $portfolio_args );
$portfolio_items = new WP_Query( $portfolio_args );
Ok now i can see this but it is not showing tag items?
I have given you Admin and Password.. Please I think it is a bug because earlier this whole page was blank, now only one item was showing, then after 15 mins, nothing is shown.
I have like 20 portfolio at the back tagged within these catgories shown on the image but its not even sshowing on front end.
🙁Thank you!!
Samirah
Hi
There is a problem with Portfolio file. At first my page was blank upon update so I have disabled all plugins and the error seem to not disppear but disabling k_element would make the page normal ( without picking up the code obviously)
What I found is:
1.If you set portfolio display type to Overlay or default the page goes blank.
2. Categories ALL – Make nothing of the categories appear
3. Categories are only appearing with you do an exclude rather than an include.
4. I have set atleast 10 different categories that are not being pick on.Please see the video attached
Hi,
Try to follow this link and increase PHP memory limit to recommended 128MB and see how it goes. You can contact your hosting and let them know that you need to increase PHP memory_limit directive to 128MB
http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html
Please provide FTP so i can check the complete error log
Cheers
R.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis is how it is at the moment
safe_mode = off;
memory_limit = 1024M; Maximum amount of memory a script may consume (1024MB)
upload_max_filesize = 1024M
post_max_size = 1024M
max_execution_time = 200
Individual categories are working perfect when I go to SINGLE catgories ( I have 27) and click view ON EACH page, you see them but the filers of K-element of PORTFOLIO is not working at all. Only when you EXCLUDES ALL items it works ( BUT doesnt show all the categories, when selecting ALL nothing shows) . So it is a problem with the portfolio files itself.
The filtering is not working, the page itself with OVERLAY and DEFAULT.
Hi Samira,
Most probably monday i will debug your issue,it’s ok?
Have a nice week endCheers
R.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSure,
but you have changed the wp admin credentials and i need them and you have responded over two days…I will look now, and i will let you know
R.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution… for some reason when i’ve opened the wp-config.php file and i’ve turn on debug and after i’ve save it the file wp-config.php was remained in cache from another site and now your site it says that cannot connect to db, please provide a backup of the wp config file or revert the original file if you have it… if you don’t ask on the hosting support.
Sorry for that… filezilla bug
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI have changed the config.php I think you uploaded a different config.php with a different database login and password.
Yes.. it remains in cache… and when i open your wp config file shows an old wp config file… sorry for that, i will investigate now
I will let you know
R.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThat strange because this config.php did not exist before, I cannot recalled the database for the last config.php uploaded. I think you have probably dragged and dropped this on the FTP which has then overwritten that one. But this is working now. The site is good to go. so please look into this.
Greatly appreciated.
Hi,
I’ve figure out what causing that, i think is server side issue not Kleo issue, the portfolio was crashing when it display this post in it http://antalintranet.antal.com/portfolio/conference-2014-tony-seagar-videos/ after i’ve removed the featured image from the post, the portfolio gallery works well, also the image from that post has around 8Mb and i think is a server setting for larger file upload or something related.
Please compress/resize the image
And replace from the post backend featured image http://antalintranet.antal.com/wp-admin/post.php?post=8205&action=edit
The image the shoube to be resized is : http://antalintranet.antal.com/wp-content/uploads/2016/04/Tony-Seagar.jpg
Odd issue what can i say… 🙂
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI cannot view that…., you change the password constantly and i have to write you again and so on..
Leave a password unchanged until you get answers to your questions…
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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