Post Grid

[KSTH]

I bought Kleo Theme on Themeforest.

When i custome the ” narrow data source” on “the post grid parameter”, it works when i’m logged on the wordpress

interface.

But when i’m logged out, it doesn’t work.

How can i resolve this quicly ?

Thank you for your answer

[Laura]

Hello, the post do not show when logged out? can you share screenshots of logged in and logged out?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[KSTH]

I sent you the logged in and logged out screenshots
Thank you for your answer

Attachments:

You must be logged in to view attached files.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

See the screenshot it contains additional notes

Did you have the same behvaiour if you activate default wp theme instead the kleo ?

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[KSTH]

Hi,

I checked , the member restriction and the visibility and the page isn’t restricted.
I have this behvaiour only if i activate kleo theme.

So what can i do ?

Kevin

[Radu]

Hi,

Can you please leave also the FTP details to can take a closer look please ?

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[KSTH]

Hi,

My ftp acces code

Serveur : home723279135.1and1-data.host
Port : 22
Protocole : SFTP
user name : u92475408
password : MARCELLEmenet2018!

Thx

[Radu]

Hi,

The issue seems to come from other thing than our theme, so i had activated default wp theme and the issue persists, this result the issue comes from other thing.

You may need to disable all plugins except VC then check … maybe change the post template… if it’s the same ask the Visual Composer team

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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