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Have tried using resource/pages or resource categories in menu; however, posts do not who up. Will show up until more than 4 are added, then gone & cannot retrieve. Never had a theme be so difficult to resolve problem.
Hello, i am sorry but i do not understand the issue, can you share some screenshots ? Also wp-admin access
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
I have sent a reply email on this and not received a response. This is not resolved. Please help me figure this out or we will have to get a different theme and request a refund. I do not want to post login information here, so please look for my email.
This is what is happening and I have attached screen shots. Two screen shots, pain transformation stories & Inspiration under Resources tab are linking/displaying correctly. The screen shot of documentaries under resources does not link/display correctly. If you click on the resources tab the same wrong display/incorrectly linking occurs. Documentaries was correct at first until I put more than 4 blog posts under that category then all went away. URL: http://www.painoutloud.com
Hello, i did not receive any email, please answer directly to this topic so i can get a notification.
About your issue, i see those are the category pages, if you do not have any post for that category, it will be empty.
At inspiration, the third post its a quote style, that is why it looks different, if you want all to look the same, please go to the post edition page and at format, select standardHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
You are not reading my replies for clarity. I know how to connect blog posts to categories and have worked for many years with other theme companies and never experienced the problems I am having with yours. THERE ARE BLOG POSTS THAT ARE NOT CONNECTING INTO THE CATEGORY TABS CORRECTLY – if we add more than 4 blog posts to a category they all disappear. I KNOW THAT ONE IS A QUOTE – THAT IS NOT MY QUESTIONS NOR PROBLEM DISCUSSED. Tell me how to fix this or we cancel and ask for money back + post how unhappy we are with this theme. It should not be this difficult to get a question answered.
Hi, let’s get your problems one by one.
You shouldn’t reply to the email you get and if you reply you will get a message relling you to answer here directly since emails sent by reply don’t get here.
Give example of a post that does not show so we can inspect.
Make sure you disable any extra plugins to make sure it is not related to plugins.Laura, please take a look once we get a reply with the posts that don’t show.
Anyway this should not be related to the theme since it doesn’t interfere in the default post display.
Cheers.
PS: Try to formulate your questions clear an with relevant info
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Never resolved went with a different theme & had the site complete no issues within 20 hours. Asked for theme cost to be refunded by EnvatoMarket – which was issued a credit within the EnvatoMarket system for other products. My recommendation to all would this theme is too problematic and until tech support corrects both programing and support issues your money and especially your time would be better invested elsewhere.
Hi, We haven’t had problems with the theme related to this and we just tried to better understand what was wrong since we couldn’t replicate it.
Sorry to hear about your experience. All the best
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
The topic ‘Posts not linking – disappear from resource category after about 4 are added in – then all gone! Very fustrating’ is closed to new replies.
