This topic has 14 replies, 2 voices, and was last updated 7 years by 
-
-
Hi @notright,
I logged into your site and saved the permalinks, the blog page https://therainbowright.com/blog/ appears to be working fine for me, I see all of the posts, pagination and layout switcher. Can you confirm if this is true for you too? If it isn’t please try Ctrl + F5 to clear your cache.
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Please try again. The blog page, the group page, and the site wide activity pages only load properly sporadically.
Hi,
Your website is currently down, please let me know when it is back up and I will look into this further
http://downforeveryoneorjustme.com/www.therainbowright.com
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Your website is still down, as confirmed the by link I shared above and screenshot below.
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Your site is back to live again, I will look into your page issues now, but it is worth talking to your host in the meantime about your site being inaccessible.
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
So I have looked into your issue and found that the pages are indeed sporadically not loading some of the main content. When the content doesn’t load you get the following error in the console (F12).
“GET https://therainbowright.com/jquery.js 404 (Not Found)”
This is either a plugin issue (most likely) or a caching issue. Please carry out the below tests and let me know the results.
– Either create a staging copy or put your site into maintenance mode
– Make a backup of Database
– Disable caching and clear your browser cache (Ctrl + F5) – if the issue disappears then you have a caching issue and will either need to adjust it’s settings or disable / switch the plugin. If the issue is still present leave caching disabled and move to the next step
– Disable all plugins, clear your browser cache (Ctrl + F5) – if the issue disappears then you have a plugin issue, enable the plugins one by one to find the plugin causing the issue. When you have found the plugin causing the issue contact the developer for a fix.If the issue still continues after these tests, please follow the below steps
– Check .htaccess for any issues, you can do this easily by making a local backup of the .htaccess file and then deleting it on your server. If the issue goes away you will have to address the cause with your host
– Address the http / https issue, this can be easily fixed in .htaccess if you have the knowledge or with a plugin such as Really Simple SSL (others are available within the WordPress repository)
– Delete multiple other themes that are installed as content from “Boss Theme” is still being used somehow and could be causing issuesLet me know your results,
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
When I tried to delete the theme “Buddy Boss” I got the following errors. Deletion failed: The requested theme does not exist.
The http/https issue is due to the theme according to my hosting company. I’ve been trying to deal with this for a week now
My hosting company also says the website is slow and to talk to you guys about that
Hi,
If the theme Buddy Boss is not deleting through wp-admin you’ll have to go in via FTP (or your hosts file browser) and navigate to /wp-content/themes/buddy-boss (may have a a different name, but should be easy to identify).
From the console the mixed content (http/https) errors are as follows
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://therainbowright.com/’ was loaded over HTTPS, but requested an insecure image ‘http://i0.wp.com/goprouder.com/wp-content/themes/boss-child/images/avatar-member.jpg’. This content should also be served over HTTPS.As you can see they all relate to Buddy Boss theme and not KLEO.
Did you move your site from goprouder.com to therainbowright.com by chance? If you did, did you update all of the domains properly and do a search and replace in the database for those domains?
With regards to speed, you do have some issues that need to be addressed, I used GTmetrix to generate a report for you. It tells you what needs to change and more importantly how to change it. You can view the report here https://gtmetrix.com/reports/therainbowright.com/LIGWoFaa. We also have a guide about performance that you can see here https://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html.
Regards,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
I went in any couldn’t find any files from buddyboss in my themes. So I don’t know how its still calling up files from buddyboss.
I found the culprit. It was a script I had inserted from mail chimp. I do want to say though that the theme still doesn’t add people to my mail chimp list automatically like it should even with the WP mail chimp plugin
Hi,
MailChimp is not actually a function of the theme, though we do bundle/suggest the “MailChimp for WordPress”. Does the plugin never subscribe the user properly or is it intermittent like the content issue?
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
The forum ‘Bugs & Issues’ is closed to new topics and replies.
